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Doug Henry Chrysler Dodge Jeep Ram
- Car Dealers
- Kinston, NC
About this business
Location details
4051 W Vernon Ave, Kinston, NC, 28504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedBest dealership hands down. Rickell is the greatest. She made it happen for me in just a short amount of time! Check her out!
Business response:
Thank you for sharing your great experience with us, Melissa! We look forward to seeing you next time.
Recommendedservice was great as always . derek is always very helpful.
Business response:
Hey, Adam! Thank you for your review. We are glad to hear you had a great experience. We'll let our staff know of your appreciation and we look forward to seeing you again soon!
RecommendedOur salesperson, Samantha Rogers was super friendly and really worked hard to answer all our questions and help us get just the right truck!! GM Matt, Don and Antwan were all so knowledgeable and helpful in our buying process. Definitely a great team of professionals.
Business response:
Congratulations on your purchase of a new truck! We are ecstatic to hear that you had a great experience with us. This is the service you deserve, and what we strive to provide consistently, with every customer. Doug Henry Chrysler Dodge Jeep Ram greatly values your business!
RecommendedBest experience at a dealership I have ever had!! Big Shout Out to Antwan Joyner!! We had the truck we wanted picked out and he got us in it and at the budget we requested!! The Anderson family will be buying all our future vehicles from Doug Henry of Kinston!!
Business response:
Thanks for your review, Heather! We are glad you had a great experience, and we appreciate your business.
RecommendedService is great and salesman, Allen Hope is the best!!!!
Business response:
Thanks for your review!
I will not go back,bought a used vehicle,came with 1 key remote was told they did not have the other but there key guy could make a aftermarket for half price than dealer, had to leave car and cash with manager,was told key man only accepted cash or debit in person and over the phone,so trusting my salesman I left cash, which was a mistake I will never do again,and when I went back to get car he gave me back my regular key remote and the spare I should have got to begin with with exact same numbers on back,no new one and wit... read more
Business response:
We are sorry to hear about your experience and the frustration it caused. That is not the type of experience we want anyone to have, and we understand how important trust is—especially after a purchase. If you are open to it, we would appreciate the chance to speak with you directly and see how we can address your concerns. Eddie Price General Manager williameprice@yahoo.com
I wanted to share an incredibly disappointing and unprofessional experience I had with Doug Henry Chrysler Dodge Jeep Ram. From start to finish, it’s been nothing short of a nightmare. First, their so-called “finance manager” left the company right in the middle of processing my deal, leaving me to pick up the pieces. I’ve had to resubmit the same paperwork multiple times, which is both frustrating and unacceptable. The salesman kept telling me, “This is all we need now, and we’re done,” only for that to happen roughly seve... read more
Business response:
We apologize for any inconvenience, Steven. We regret that your experience with us did not meet the high standards we aim to provide. Please know that we are addressing your concerns internally to improve future experiences. If you would like to discuss this matter further, please reach out to us so we can resolve it to your satisfaction. Eddie Price General Manager williameprice@yahoo.com
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I would not recommend this dealership to anyone. They looked closed upon my arrival & no one came out to greet me. When I walked in & was greeted, I told the salesperson, Jon, the vehicle I was interested in. Not once in our entire interaction did he try to sell me on this vehicle. The only information I received were because of prior research I had done or questions I asked. The vehicle had no gas and very low battery life, to which I was given to test drive by myself, also of which the vehicle was dirty inside and out. Whe... read more
Business response:
We apologize for the negative experience you had at our dealership, Kelsey. We appreciate your feedback and will address the issues you mentioned with our team. Please send me your contact information if you would like to discuss further. Best, Eddie Price General Manager williameprice@yahoo.com
Frequently asked questions about Doug Henry Chrysler Dodge Jeep Ram
How is Doug Henry Chrysler Dodge Jeep Ram rated?
Doug Henry Chrysler Dodge Jeep Ram has a 3.7 star rating with 217 reviews.
When is Doug Henry Chrysler Dodge Jeep Ram open?
Doug Henry Chrysler Dodge Jeep Ram is closed now. It will open at 8:30 a.m.