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Dr Archie Chung and Associates
- Optometrists
- Toronto, ON
About this business
Location details
220 Yonge St, Inside Lenscrafters, Toronto, ON, M5B 2H1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Overall, the doctor was nice and the appointment went well. The only thing that needs to improve is the online appointment system, it is very confusing. I tried to reschedule the appointment online and they sent me a confirmation email with the new date. However, the office didn't know I had rescheduled it and kept calling me to confirm the old appointment.
Business response:
Thank you so much for your kind words, Marie. We really appreciate you taking the time out to share your experience with us. Did you book on Lenscrafter's website or our own patient portal? Our EHR plans to revamp the online appointment system and we hope that the new version creates a much better user experience. This new feature may be launched in the upcoming months. We apologize for the inconvenience and strive to improve. If you have any other feedback, please email us at eatons@chungandtseeyecare.com and we'd be happy ... read more
Very accommodating and approachable. Keep it up!
Business response:
Hi Giojannes! We really appreciate you sharing your experience with us. Thank you so much for your kind words and we look forward to seeing you again at your next visit. All the best! Cheers, Dr Archie Chung and Associates
The examination of my eyes and vision was on very high professional level. I am very grateful to Dr. Cecilia Lam for her amazing work! Thank you so much! Karina Gontmakher
Business response:
Thank you so much for your kind words, Karina. We really appreciate you taking the time out to share your experience with us. Thank you for your support and we look forward to seeing you again. Take care. Cheers, Dr Archie Chung and Associates
Very kind, and pleasant service with fairly reasonable wait time considering the volume of customers. Testing was very efficient, and the optometrist arrived at a very crisp and pleasing visual result. The only way the experience could have been any higher in satisfaction rating is if there were no wait time at all, but that would be an unrealistic expectation. So all in all, top notch!
Business response:
We really appreciate you sharing your kind words and experience with us, Carson. Thank you so much for the support and hope to see you again. Stay well. Cheers, Dr Archie Chung and Associates
Great experience! Located in the Eaton Center so easily accessible to those in the area and great service!
Business response:
Hi Nadeeshi! We really appreciate you sharing your experience with us. Thank you so much for your kind words and we look forward to seeing you again at your next visit. All the best! Cheers, Dr Archie Chung and Associates
Positive experience, received a call the day before on what to expect at my appointment. Good communication and appointment went smooth, the Dr. Chung did a great job explaining the tests and care etc
Business response:
Thank you so much for your kind words, Susy. We really appreciate you taking the time out to share your experience with us. Thank you for your support and we look forward to seeing you again. Take care. Cheers, Dr Archie Chung and Associates
Punctual, courteous and respectful. Well done!
Business response:
Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us. Thank you for your support and we look forward to seeing you again. Take care. Cheers, Dr Archie Chung and Associates
Very helpful staff
Business response:
We really appreciate you sharing your kind words and experience with us, Vipul. Thank you so much for the support and hope to see you again. Stay well. Cheers, Dr Archie Chung and Associates
Dr. is thorough and professional, while being compassionate about the client's feelings.
Business response:
We really appreciate you sharing your kind words and experience with us, Donald. Thank you so much for the support and hope to see you again. Stay well. Cheers, Dr Archie Chung and Associates
Frequently asked questions about Dr Archie Chung and Associates
How is Dr Archie Chung and Associates rated?
Dr Archie Chung and Associates has a 4.8 star rating with 2,739 reviews.
When is Dr Archie Chung and Associates open?
Dr Archie Chung and Associates is open now. It will close at 8:00 p.m.