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Dr. Gregory M. Lam, DO
- Gastroenterologist
- Cincinnati, OH
About this business
Location details
7661 Beechmont Ave Suite 120, Cincinnati, OH, 45255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I accidentally deleted my prep instructions so I called the office to see if they would resend it. The first time I was on hold for 10 minutes so I called back. Then they started hanging up on me. I eventually selected the option for doctors to call. I spoke with an office manager and she was nice enough to help me. The front desk woman all denied answering the phone. But the nurses and doctor were professional and helpful. I won't go back and I will not recommend them because I almost had to cancel the procedure due to rude... read more
I asked to leave and was told I couldn’t leave. I was held against my will in your facility. I was uncomfortable and asked to stop the colonoscopy. I was told I had to continue since I did the prep.
Dr was 45 minutes late. Gave me about 8 minutes to explain 10 years of chronic problems but decided on the first prescription at minute 3. Left without addressing what I was there for and the after visit notes had all sorts of errors. Waste of time and I left feeling crushed.
I told the doctor about my pain and he saw in my chart what could be causing the pain, but he had such a smug look and even laughed. This guy needs therapy!
Recently saw Dr. Lam for an unpleasant procedure. I had never met him before and he didn't have the courtesy to stop by my prep area to see me before the procedure. Said about three words to me on the way out of the procedure room. Won't be going back.
Worst experience I have ever had with medical professionals. No follow up after testing, scans, or procedures. No concerns for my situation or urgency to Establish a diagnosis. No phone calls returned about condition. I only got results because I had to track them down myself On call doctor extremely unprofessional and inappropriately rude. Am now seeing a new doctor and surgeon who was able to discover problems on scans that this office did not find. Cannot say enough negative things about my experience with the staff and l... read more
Business response:
Very sorry to hear about your experience. Can you please follow up with our manager at 513-231-9010 so we can get more details regarding your feedback.
Frequently asked questions about Dr. Gregory M. Lam, DO
How is Dr. Gregory M. Lam, DO rated?
Dr. Gregory M. Lam, DO has a 4.8 star rating with 386 reviews.
When is Dr. Gregory M. Lam, DO open?
Dr. Gregory M. Lam, DO is open now. It will close at 4:30 p.m.