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D&R Heating & Cooling, LLC
- Parkersburg, WV
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Location details
1807 Staunton Turnpike, Parkersburg, WV, 26104, United States
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The worst and most unapologetic HVAC company around! They installed a used system and sold it as new. They came out 1-2 a month for the next 6, replacing part after part. Never offering a refund or a new system. Also the electricity bill was 700 for a couple months because they hooked up system wrong and they never offered anything. Horrible Horrible Horrible. Yall ought to go under and never do business. Go Goggs they are true professionals.
They overcharge for their services even when part is under warranty and when complaints are made their is no customer feedback let alone ask what could they do to remedy the complaints. Do not recommend will not use their services any longer!!
Business response:
Hi Mandy, Thank you for sharing your feedback. We apologize for any inconvenience you experienced and want to address your concerns. Upon our recent visit, our technician found that your condensing coil was plugged, causing the dual capacitor to fail. We replaced the capacitor under warranty and cleaned the coil, ensuring the system was back in proper cooling condition. Our technician also tested the unit to confirm it was functioning correctly. We understand that you feel overcharged despite the warranty. Our charges includ... read more
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D&R Heating & Cooling, LLC has a 4.8 star rating with 652 reviews.
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D&R Heating & Cooling, LLC is open now. It is open 24/7.