D&R Heating & Cooling, LLC

Michael K. Uhl 

on Facebook

7 months ago

Had a minimum of three techs come out to service my units. Suggested I go to the ecobee thermostat system. Paid a few hundred bucks. Hasn’t worked right since. Call three times today. Told I would get a call back. Has not happened. A tech finally called me back. Stated I should have never been sold an ecobee thermostat because it was not compatible with my equipment. He said was nothing he could do until Monday. Don’t be fooled by their 24/7 emergency service they advertise I explained I have no heat. Said he would try to... read more

Dave Tamm 

on Facebook

a year ago

Great that they have emergency service. no problem paying 210 for them to come out. However a bit rediculus they charge 195.10 for a capacitor that is a 19 dollar part. I can understand a 100 or 200% markup but when they are ripping people off for materials, this is bad for the community. The are supposed to be a contributing member of our local community as are the same company as Douglas builders but yet treat there community like this. Please look elsewhere for you HVAC work & Douglas builders. 

Brockton Johnson 

on Facebook

a year ago

The worst and most unapologetic HVAC company around! They installed a used system and sold it as new. They came out 1-2 a month for the next 6, replacing part after part. Never offering a refund or a new system. Also the electricity bill was 700 for a couple months because they hooked up system wrong and they never offered anything. Horrible Horrible Horrible. Yall ought to go under and never do business. Go Goggs they are true professionals. 

Mandy Taylor Bell 

on Facebook

2 years ago

They overcharge for their services even when part is under warranty and when complaints are made their is no customer feedback let alone ask what could they do to remedy the complaints. Do not recommend will not use their services any longer!!