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D&R Heating & Cooling, LLC
- Parkersburg, WV
About this business
Location details
1807 Staunton Turnpike, Parkersburg, WV, 26104, United States
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Recommended
Recommended
RecommendedInstalled my heating and cooling a few months ago, great job!
Recommended
Recommendedhello my name is Kristina Lynn Anderson I'm mark and Debbie Andersons daughter all of u guys did a wonderful and Excellent good job and to be honest they do save u more money we really enjoyed having there company to and u guys are really nice and good people and there funny people to I really really would Recommend u guys and your company and the service was really great to and my dog misty ann anderson gives u a 5 star rateing to she liked y guys to but u just have to get down to her leval to
Recommended
Great that they have emergency service. no problem paying 210 for them to come out. However a bit rediculus they charge 195.10 for a capacitor that is a 19 dollar part. I can understand a 100 or 200% markup but when they are ripping people off for materials, this is bad for the community. The are supposed to be a contributing member of our local community as are the same company as Douglas builders but yet treat there community like this. Please look elsewhere for you HVAC work & Douglas builders.
The worst and most unapologetic HVAC company around! They installed a used system and sold it as new. They came out 1-2 a month for the next 6, replacing part after part. Never offering a refund or a new system. Also the electricity bill was 700 for a couple months because they hooked up system wrong and they never offered anything. Horrible Horrible Horrible. Yall ought to go under and never do business. Go Goggs they are true professionals.
They overcharge for their services even when part is under warranty and when complaints are made their is no customer feedback let alone ask what could they do to remedy the complaints. Do not recommend will not use their services any longer!!
Business response:
Hi Mandy, Thank you for sharing your feedback. We apologize for any inconvenience you experienced and want to address your concerns. Upon our recent visit, our technician found that your condensing coil was plugged, causing the dual capacitor to fail. We replaced the capacitor under warranty and cleaned the coil, ensuring the system was back in proper cooling condition. Our technician also tested the unit to confirm it was functioning correctly. We understand that you feel overcharged despite the warranty. Our charges includ... read more
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How is D&R Heating & Cooling, LLC rated?
D&R Heating & Cooling, LLC has a 4.8 star rating with 613 reviews.
When is D&R Heating & Cooling, LLC open?
D&R Heating & Cooling, LLC is open now. It is open 24/7.