This profile has been claimed by the business owner or representative.
Dr N Ray Lee DDS
- Oral Surgeons
- Newport News, VA
About this business
Location details
11842 Rock Landing Dr, STE 105, Newport News, VA, 23606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I waited almost a month for an appointment. I received no communication from the office until the day before my surgery. The staff advised me that it is THEIR RULE that I have someone wait in their lobby during my procedure. I had no time to arrange for this and it's not necessary to have my family/friends uncomfortable just to appease this office. I had arranged to be dropped off and picked up. The staff told me that was not an option. Last time I checked, I hired and paid for my dental services, not the other way around. Y... read more
I submitted the online form ahead of time, our appointment was at 3:00 PM, at 3:55 they called my name, I went in in the exam room and stayed there alone for over an hour, the staff members kept saying that Dr. Lee is in an emergency and when I peeked out the door he was standing and talking with no gloves on, he kept standing in the hallway and talking to one of the staff members for over 20 minutes after I already waited for over an hour. I took my paper work and left.
Business response:
I'm sorry to hear about your unfortunate experience and for our delayed response. The review was brought to our attention recently, and I wish we could have expressed our apology sooner. Oyster Point OFS goes to great lengths to ensure all of our patients questions are answered which sometimes means going over their scheduled time. We really appreciate your feedback and hope you give us a chance to make it right in the event you need an oral surgeon in the future.
Frequently asked questions about Dr N Ray Lee DDS
How is Dr N Ray Lee DDS rated?
Dr N Ray Lee DDS has a 4.6 star rating with 364 reviews.
When is Dr N Ray Lee DDS open?
Dr N Ray Lee DDS is closed now. It will open tomorrow at 8:30 a.m.