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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The room was nicer than expected but it feels like nobody works there. Tried to check out in the morning and nobody was at the front desk.
Business response:
Hello Kai, thank you for your valuable feedback. We will be sure to share this feedback with the front desk team to be mindful of all guest checking out in the early mornings. Once again we thank you and we hope to see you back again soon.
Great value for the money- the place was very clean and extremely friendly staff. Beds were very comfortable and bathroom was extremely clean. Would stay there again.
Business response:
Hello Phaedra, thank you for taking a moment and giving us a review. We truly appreciate your kind words and we look forward to seeing you again!
Business response:
Hello Cassandra, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
Room was quite nice, quiet, and comfortable. Very easy access to the Metro station and a short walk to the casino. No real complaints at this price point; was a reasonable rate. Obviously would enjoy some breakfast options or dining options in the hotel. Probably would choose a different option next time in the area.
Business response:
Hello Jay, we appreciate you for taking a moment and giving us a review! We do offer both dining and a breakfast option in the casino, with the earliest being open at 8am and the latest open until 2am. We are glad to hear that you enjoyed the accessibility to the MetroLink while you were here. Once again, we thank you Jay and we hope to see you again!
Business response:
Hello Sarah, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
I enjoyed my stay nd the rooms was nice nd clean
Business response:
Hello Sontrece, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
Staff was great. View id the arch was awesome. Our room had horrible disgustinf big stains on the carpet. We had to put a towel over the boggest one just to not be so grossed out
Business response:
Hello Natilee, thank you for taking a moment and giving us a review. We are happy to hear that the front desk team gave you a wonderful welcome. We do apologize for the stained carpet, and we will speak with the appropriate teams and use your feedback as a coaching tool to provide a better product for you and future guest to come. Once again, we thank you for sharing your feedback and we hope to see you again.
Business response:
Hello Hajime, thank you for leaving us such a wonderful review. We appreciate you taking the time and doing so and we look forward to seeing you again.
Der Empfang war nicht gerade freundlich. Habe ein Zimmer erhalten mit Ausblick auf das Eingangsdach, sehr unschön. Auch nach meinem monieren, keine Reaktion an der Reception. Würde ich nicht wieder buchen
Business response:
Danke für Ihre Rückmeldung. Wir entschuldigen uns für den mangelnden Service, den Sie während Ihrer Interaktionen mit unseren Mitarbeitern erhalten haben. Wir werden diese Informationen auf jeden Fall als Coaching-Tool nutzen, um unseren Service für unsere Gäste zu verbessern. Ich hoffe, Sie geben uns die Gelegenheit, es bei einem zukünftigen Besuch wieder in Ordnung zu bringen. Wir danken Ihnen, dass Sie sich für einen Aufenthalt bei uns entschieden haben und hoffen, dass Sie einen schönen Tag haben.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,260 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.