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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Edith, thank you for taking the time and leaving us a review. If you would like to share any further insight regarding your stay please reach out to our management team. We appreciate you choosing to stay with us and we hope to see you again soon
The appearance around the hotel could use a spruce and re pave elevator need to be updated
Business response:
Hello Melvin, thank you for taking a moment and sharing your feedback. We appreciate you giving us your insight and we will pass it along to the approach parties. We look forward to seeing you on your next visit.
Sporting event shuttle is a definite PLUS! This hotel offers a sporting event shuttle which makes all the flaws acceptable! We have stayed here several times, but this time we were given a very run-down room.
Business response:
Hello Beth, thank you for taking a moment and sharing your experience with us. We are so glad you took advantage of the complimentary shuffle we provide for all Blues and Cardinal games! We are sorry to hear that you are disappointed with your room. Please reach out to a member of our hotel management team so we can personally handle this and make it right. Thank you for choosing to stay with us and we will see you next time.
Business response:
Hello Cedric, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Hello Kristina, thank you so much for leaving us a great review. We hope to see you again soon.
Business response:
Hello Luvlee, thank you so much for taking a moment and giving us a review. We appreciate you and we hope to see you again soon.
Not bad not great - safe We had a two nights stay with another couple, so two rooms we asked to be next to each other we were way down from each other. Our room was somewhat clean garbage behind the dresser. Shower bottles were barely enough to get us through the weekend. Only one soap, bar, lotion, bottle look like it had already been used, the TV was already playing when we came in which was weird only three pillows on a king size bed stains all over the carpets when you walk through the hallway only one elevator working t... read more
Business response:
Hello Jodi, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused to you during your stay. We take pride in the product and service we provide for our guest and to know we fell short of that is disheartening to hear. I will be sure to share this feedback with the front desk team to be mindful of all guest checking in. In addition to speaking with our Engineering & Housekeeping team on their preventative maintenance measures. Again, thank you for your feedback and we hope to have another op... read more
Business response:
Thank you for 5 /5 review! We'd love to hear how amazing your experience was.
Convenient to the casino and city
Business response:
Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,256 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.