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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Upon arrival, I had to wait at least 20 minutes bc they needed to change something in the system for my booking. Meaning my rate was wrong in the computer. Once I got to the room I noticed the refrigerator didn’t work. I had to leave so I asked for maintenance to come fix or replace that one. The next day I noticed that the room air conditioning unit was full of dust. I told the concierge about it and showed her the picture I took and she immediately switch my room. The younger lady cleaning the rooms was extremely nice.
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience.
Business response:
Hello Derrick, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Great Last Minute stop!
Business response:
Thank you for the 10-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
I had a satisfying stay. The biggest issue was a dirty air conditioner that bothered my sinuses & caused mucus
Business response:
Thank you for taking the time to rate us. We appreciate you for staying with us.
Business response:
Thank you so much for staying with us. We appreciate you for staying with us.
Business response:
Thank you for taking the time to leave us an rating. We appreciate you for staying with us.
Business response:
Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
Business response:
Thank you so much for the 10 star review. We really appreciate you for staying with us.
Stay 7-2023 Cleanliness was good. Nothing to be concerned about. Hotel staff wasnt extremely friendly and attentive. Area seemed kind of sketchy.
Business response:
Thank you so much for taking the time to rate us.We appreciate you for staying with us.
DraftKings at Casino Queen has a 3.9 star rating with 10,256 reviews.
DraftKings at Casino Queen is closed now. It will open on Monday at 8:00 a.m.