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1009 Twilight Trail, Suite 109, Frankfort, KY, 40601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
Ed went above and beyond, communicating to Mylar and my husband. We appreciate everything he did to help us!
Business response:
I'm thrilled to hear that you felt I went above and beyond in assisting you and your husband. Thank you for your kind words, and I'm glad I could help. If there's anything more you need, feel free to reach out.
Verified by USA Mortgage
Ed accompanied us at every turn, ensuring we had the most exceptional buying experience possible. His communication was outstanding, and his dedication truly exceeded all of our expectations.
Business response:
I'm thrilled to hear that you had an exceptional buying experience, Joshua. It was my pleasure to assist you every step of the way, and I'm glad my communication and dedication met your expectations. Thank you for your kind words.
Verified by USA Mortgage
No comment
Business response:
Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come!
Verified by USA Mortgage
Excellent communication, fast response times, and very knowledgeable
Business response:
Aaron, thanks so much for the kind words. I really appreciate you taking the time to leave a review. I strive to provide the best possible service, and it's rewarding to hear that my communication, responsiveness, and expertise were helpful. I enjoyed working with you. Cheers!
Verified by USA Mortgage
He was there for EVERY step through the process and did some very neccessary hand holding at the appropriate times. He answered all questions in a proffesional and timely manner. I could not expect anything more from someone doing his job! I would/will reccommend his services to anyone that would need them.
Business response:
Thank you John for the raving review and the 5 stars!!! It means more to me than you know. I enjoyed working with you and helping you to achieve your own home. I am thankfull that you reached out to me. Cheers!
Verified by USA Mortgage
As a first time homeowner the process was originally very intimidating for me but Ed did a great job of explaining everything to me and making sure I was comfortable and understood the whole process
Business response:
Thrilled to hear that you felt comfortable and understood the whole process, Rebecca. Your positive feedback means a lot. It was certainly my pleasure to guide you through your first home buying experience. I hope you're settling in well to your new home. Feel free to reach out if you have any more questions in the future. Cheers!!!
Verified by USA Mortgage
Had a great experience with Ed! He was super quick to answer all questions we had and answered them very thoroughly. Would recommend him anyone looking to purchase a home! He made our home buying experience a breeze. Thank you Ed!
Business response:
Hi Makenna, I'm over the moon to hear about your positive experience! I'm glad I could make your home buying process smooth and easy. Your kind words mean a lot to me. If you have any more questions in the future, don't hesitate to reach out. Recommendations like yours make all the hard work worthwhile. Cheers!!! Ed Locke,Acquisition
Verified by USA Mortgage
Ed was wonderful to work with, he explained everything very well. When we had questions he made sure we understood what he was saying. I would absolutely use Ed again or refer him
Business response:
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
Verified by USA Mortgage
Ed is awesome!! Super fast response, answered all of our questions, and even took the time to help explain things too. Excellent customer service!! Highly recommend Ed to anyone!! He definitely is the hallmark and the standard that everyone else should be striving for!!
Business response:
I'm truly humbled by your kind words, Caleb. It is clients like you who make my job a joy and a privilege! Being well-informed and comfortable throughout the process is always my top priority. Thank you for taking the time to leave such an awesome review and for your recommendation. I am so excited getting you and Thoeun into your home before the big day arrives....times 2!!! Many blessings and happiness for you both in your new home!! I look forward to assisting you again in the future! Cheers!
Ed Locke - USA Mortgage - NMLS 448908 has a 5 star rating with 199 reviews.
Ed Locke - USA Mortgage - NMLS 448908 is closed now. It will open at 8:00 a.m.