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eleras group

2.4

About this business

Location details

1708 S 5th St, St Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.4842 reviews
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Ben K's profile image
Ben K 
7 years ago

Jeep Wrangler Owners - read this review and it will save you both time and money. Eleras group confirmed on multiple occasions that my Jeep which has a 2.5 inch lift kit and 34.6 inch wheels would be covered under their policy. I submitted a $400 claim for my Navigation unit not working and the insurance company sent out an inspector, declined my claim and canceled my contract stating my Jeep had been modified and they reserve the right to cancel any contracts they wish for vehicles that have been modified. Oh, and this was ... read more

Business response:

To whom it may concern, We would again like to express our apologies to Mr. *******. This was indeed a very unique situation. We did speak to Mr. ******* several times regarding this and did the best we could for him with the administrator, but unfortunately, they make the final decision about claims. We are only the seller of the policy. Since Mr. ******* was unable to keep the coverage, we refunded him in full immediately and sent him a check for the full amount he had paid into the coverage. Unfortunately there just was n... read more

Frequently asked questions about eleras group

How is eleras group rated?

eleras group has a 2.4 star rating with 842 reviews. 

When is eleras group open?

eleras group is closed now. It will open tomorrow at 8:00 a.m.