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Elite Service Recovery & Towing
- Lake Charles, LA
About this business
Location details
500 Mount Talbot Street, Lake Charles, LA, 70615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You would think a company would support the local kids and allow parking. WHAT A JOKE OF A BUSINESS. Would never recommend!!
Business response:
Hi Jessica, We take pride in supporting our community, but we also have a responsibility to protect our property and ensure our business operations are not disrupted. In the past, vehicles parked without permission have blocked driveways and created safety hazards, making it difficult for our trucks to move in and out. Our decision was based on necessity—not lack of support for local kids. It’s unfortunate that you’d choose to leave a negative review over a matter of basic property respect and safety. We work hard to main... read more
One of my drivers had a blowout on the interstate. Needed a tow out of the grass and help changing the tire. 2000 F250. Elite showed up, towed him a few miles to the nearest gas station, said since we didn't have the tools to lower the spare that they couldn't help with the tire change, left, and slapped me with a $402.45 bill. Process from arrival to drop was about 45 minutes. Blowout was about 7 miles from their yard.
I do not recommend this towing company at all there company is very shady the owners of this company is very crooked I would not allow them to tow my bicycle
Was involved in a 5 car accident. My husband and I were in 2 different vehicles. He was transported by ambulance to hospital leaving me at scene with 2 vehicles. My Lexus had a flat so the police and I opted to have my car towed and i was going to drive my husband’s truck to St. Pat’s less than 3 miles from accident. I asked the tow driver to bring my car to hospital, he said no problem. An hour and a half later still waiting on my car. When it was returned, we met at the Civic Center since my husband had been discharged by ... read more
They take advantage of people during natural disasters we were evacuating from hurricane ida car over heated storm hit aug 29 car was towed aug 30 this company could’ve waived the fees etc but just follows everyone else and chose to take advantage of evacuees way to go hope this make you feel great about yourselves
Very disappointed in the services that was provided by Elite Service. We received a towing service, and started being charged as soon as the driver hit the road to pick up the truck. The driver initially went to the wrong location which was still included in the 4 hours that’s being charged for the Tow. A call was received from Summer to pay an invoice for 4 hours which she stated it took 3.5 hours but she called a hour earlier. Please be mindful when using elite service recovery, you will be charged hidden fees that weren’t... read more
Rude! Rude! Rude! Not the whole staff but josh the operations manager is rude and disrespectful
Listen.Consider what is being explained to them, offer a solution, not just no.
Good customer service
Frequently asked questions about Elite Service Recovery & Towing
How is Elite Service Recovery & Towing rated?
Elite Service Recovery & Towing has a 4.9 star rating with 1,927 reviews.
When is Elite Service Recovery & Towing open?
Elite Service Recovery & Towing is open now. It will close tomorrow at 12:00 a.m.