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818 E Mountain View Ave, Ellensburg, WA, 98926, United States
Get directionsThe staff has been very helpful and supportive throughout the process. Great communication and they treat the residents like family. The building is well kept and very clean. The meals are good and they provide large portions. The activity director is amazing. There seems to be some sort of activity or entertainment going on every time we visit. I highly recommend this home for anyone looking for a nice place for elderly loved ones.
Business response:
Hi, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Ellensburg. Thank you again, we hope that you have a great day!
My contact person was with [name removed] she was tireless worked past 5 and on the weekends very professional and helpful. Can’t say enough good things about her there might even have been a hug and a tear from me. Pacifica was very clean the people there were very active with tons of planned activities and just walking groups great place
Business response:
Hi Shan S, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Ellensburg.
Having a loved one in need of memory care is hard enough. Pacifica made the move in process easy! [name removed]and [name removed]. were amazing in handling a quick and painless transition for my mom from home to Pacifica. The entire team has helped us adapt to this new situation and we could not be happier than we are that we chose here for her next chapter. Thank You Pacifica!
Business response:
Hi Karen, thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Ellensburg, we always strive for top-quality service and are glad we could provide it for you.
They are very engaging and such a loving staff! It seems very clean and the food always smells amazing! I have sampled it a couple of times and it was delicious! They do have great activities and even take the memory care out on field trips!
Business response:
Thank you for your 5-star review!
The staff communicate well. They care for my parents really well and respect their wishes. They don't push them into doing things they're not comfortable doing. They really understand ageing and dementia and how to work with that. My parents tell me they love the food. The menu changes, and they have choices. It tastes very good. The staff comes and gets them when it's time to eat, and they have a choice between two different dinging rooms, one main larger one and another smaller one for their specific area. And if they're n... read more
Business response:
Hi, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day!
Sister lived there with Mom, until Mom passed in [date removed]. The entire staff has surpassed our every hope with each new challenge presented by ours sisters cognitive decline. Now it’s time she moves to the Memory Care wing and we could not be more grateful. The facility, the food, the care are the best, but the love and care shown by the staff is the most appreciated. Pacificia Assisted Living is not only a wonderful residence, but the mental relief knowing your loved one could not be in better hands is immeasurable. Th... read more
Business response:
Beverly, your satisfaction is our top priority. Thank you for taking the time to leave us this positive review about your experience with our community! Take care!
[Name removed] has been awesome. So caring and has helped me so so so much. What a dear!!
Business response:
Susan R, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Ellensburg.
Today I came in and saw my loved one sitting with some real sweet friends in the lobby. Makes me so happy to see her happy with friends.
Business response:
Anonymous, we really appreciate your positive review!
The care giver team is fantastic, they are very good and communicative and they make sure to being in touch with us at all times. They also set up regular face times so we can see our loved one.
Business response:
Hi Mallika! We're so happy we were able to help you out!
Ellensburg Senior Living has a 4.7 star rating with 196 reviews.
Ellensburg Senior Living is open now. It is open 24/7.