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Encompass Health Rehabilitation Hospital of North Alabama

4.4

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1490 Hwy 72 E, Huntsville, AL, 35811, United States

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4.4338 reviews
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Cameron K.'s profile image
Cameron K. 
rating
a year ago

After having my mother transferred there for rehab after a fall, we discovered that the staff was not very attentive. Since she was not able to get out of bed or her chair without assistance when she needed to utilize the restroom. Her calls for assistance routinely took 30 minutes or longer for assistance. In one case, it took over 40-minutes before the Doctors came in for morning rounds. By this time, she'd had an accident as was humiliated. Absolutely unacceptable! Another issue was the lack of concrete information ... read more

Business response:

Hi Cameron, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Cameron K.'s profile image
Cameron K. 
rating
a year ago

After having my mother transferred there for rehab after a fall, we discovered that the staff was not very attentive. Since she was not able to get out of bed or her chair without assistance when she needed to utilize the restroom. Her calls for assistance routinely took 30 minutes or longer for assistance. In one case, it took over 40-minutes before the Doctors came in for morning rounds. By this time, she'd had an accident as was humiliated. Absolutely unacceptable! Another issue was the lack of concrete information ... read more

Business response:

Hi Cameron, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

S C.'s profile image
S C. 
rating
a year ago

They did not listen and ignored serious concerns. Wife, recovering from a stroke, was transferred to Encompass WITH a "manageable" Urinary Tract Infection according to discharge instructions from the emergency hospital. Encompass REFUSED TO ACKNOWLEDGE and DID NOT continue treatment as recommended in transfer instructions, even after I reminded on duty nurses and attending physician several times. About six days later the UTI flared up BIG TIME, she was in SERIOUS CONDITION. However, their treatment was quick and succes... read more

Business response:

We’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

S C.'s profile image
S C. 
rating
a year ago

They did not listen and ignored serious concerns. Wife, recovering from a stroke, was transferred to Encompass WITH a "manageable" Urinary Tract Infection according to discharge instructions from the emergency hospital. Encompass REFUSED TO ACKNOWLEDGE and DID NOT continue treatment as recommended in transfer instructions, even after I reminded on duty nurses and attending physician several times. About six days later the UTI flared up BIG TIME, she was in SERIOUS CONDITION. However, their treatment was quick and succes... read more

Business response:

We’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Shea M.'s profile image
Shea M. 
rating
2 years ago

My mom was discharged with an untreated UTI. She is currently is CCU fighting sepsis. Nobody calls you back. They have probably changed her records to reflect no malpractice. I DO NOT RECOMMEND! READ THE REVIEWS EVERYWHERE! 

Shea M.'s profile image
Shea M. 
rating
2 years ago

My mom was discharged with an untreated UTI. She is currently is CCU fighting sepsis. Nobody calls you back. They have probably changed her records to reflect no malpractice. I DO NOT RECOMMEND! READ THE REVIEWS EVERYWHERE! 

Frequently asked questions about Encompass Health Rehabilitation Hospital of North Alabama

How is Encompass Health Rehabilitation Hospital of North Alabama rated?

Encompass Health Rehabilitation Hospital of North Alabama has a 4.4 star rating with 338 reviews. 

When is Encompass Health Rehabilitation Hospital of North Alabama open?

Encompass Health Rehabilitation Hospital of North Alabama is open now. It is open 24/7.