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Encore
- Apartments
- Salt Lake City, UT
About this business
Location details
489 E 400 S, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
AMAZING APARTMENTS AND STAFF Staff is always professional, always willing to go the extra mile. It has been a great experience working with them so far. Nato the leasing agent made the entire leasing process as well as anything in between and after an effortless experience. The apartments overall are wonderful and the rest of the staff is amazing and great to work with. Always friendly, always a smile on their faces. I love this place!!!
Business response:
Thank you so much for the wonderful review! We really appreciate you taking the time to share your positive experience.
Great place to live in downtown Salt Lake City Highly recommend this place. The location is very central and the staff is super friendly and caring especially Nahomi. She always makes sure your requests are completed and goes that extra mile for the residents. If you see her at the leasing office she would be more than happy to assist you with anything
Business response:
Thank you for taking the time to leave a review and for your kind words about our central location and friendly staff. We appreciate your recommendation and are glad to hear that they go above and beyond to assist residents.
Best Apartment Complex! My sister and I moved into a two bedroom apartment in August and we have absolutely loved living here! It's a great location - within walking distance from grocery stores, restaurants and downtown! The amenities are all kept so well and are fixed quickly if something is wrong. We have both felt safe in our apartment and the parking garage! The staff are so friendly and helpful and always available to help with whatever you need. Maintenance has also been great, whenever we have needed something done i... read more
Business response:
Thank you for your wonderful review of Encore Apartments! We are delighted to hear that you and your sister have had such a positive experience living in our community. We are especially glad to know that you enjoyed our convenient location, well-maintained amenities, friendly staff, and prompt maintenance service. We apologize that you won't be able to renew your lease due to a job relocation, but we truly appreciate your recommendation. Thank you for taking the time to leave us a review.
Best SLC Apartment Complex! We have loved it here! This is a great place to stay if you are looking for a central apartment in the heart of Salt Lake City! Great location and great views! We love all the amenities they provide and they also provide parking! That's a great thing to have when living downtown. I have to thank Nahomi and Rachel for making our life so much easier and helping us with all the application process. You guys are the best!
Business response:
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay at our central apartment in Salt Lake City and found our location and amenities to be great. We really appreciate your kind words and we'll be sure to pass along your thanks to the team for their outstanding assistance.
Best Apartment in Downtown! Moving into Encore was the best decision I made in moving from Los Angeles to Salt Lake City! Kara, the manager, helped me find the perfect apartment tailored to my needs, all while we were located in different states. Kara went above and beyond to send me photos of available units and spent several phone calls with me patiently discussing the differences and benefits of each unit. Kara helped me feel confident in the unit I selected, provided me with a clear breakdown of monthly costs (rent, park... read more
Nicer than most places downtown Pros: Looks great from the outside. Has a heated pool, and grills (but do not work yet). Gym is a little nicer than most apartments. Great walking score. Nice views from some units. Trash pick-up outside your door (also not working yet). Cons: - Internet speed is 8MB/s, was promised 20Mb/s. All I've spoken to in building have the same issue. So no hope of using Netflix, Hulu, FaceTime, HBO Go, etc. Can barely surf the web. So if any of these applications are important to you, Keep looking. Wil... read more
Nice building in a great location with terrible management. The current manager gives Encore five stars. I give it two. When the leasing office failed to mention the unit we'd reserved didn't have the primary feature we reserved it for--we should have walked. Danger ahead. We asked them if there was any other funny stuff going on. They said no. But we were put in a unit that didn't feel right. Turned out to be violating building codes left and right. Didn't have a single window that opened. Not even an air-pump to the outsid... read more
Had the A Team now got the C- Team Beautiful building, beautifully maintained by the Wasatch A-team. Then the building sold and Alliance took over management and maintenance. Building getting dirtier by the day. Unresponsive office personnel. Tenant violations, mattresses in hallways, stealing gym equipment, bicycle theft. If you work from home the internet is appalling, just fails to work at times during the day. With the A team we had one woman who meticulously kept the whole building spit-spot. With the C- team we've been... read more
Noise from garbage collections I didn't know this when I moved in, but the garbage collections for the stores across the stress are quite common (4-5 times a week). They're usually very early and surprising loud. Think back-up beeping from a large truck plus a lot of "dummmmm dump" from the trucks unloading the trash. No smell but it would have been nice if they informed the people on the East side of the building. Guess I'll be hearing this for 1.5 years given my lease. Le Sigh. On a note on trash, maybe its because people ... read more
Frequently asked questions about Encore
How is Encore rated?
Encore has a 4.2 star rating with 200 reviews.
When is Encore open?
Encore is closed now. It will open at 9:30 a.m.