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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Customer ********************** representative was very helpful. Pleasant attitude. Explained the procedure on how to use my warranty step by step. And made sure I had a good understanding before we hung up.
Business response:
Hi, ******. Thank you so much for leaving us a stellar review! - The Endurance Team
****, Created a "family" friendly approach to my call. He was very helpful explaining the legal language in plan using plain english. I'm sure his assistance would be appreciated by all your mature customers.
Business response:
*******. Thank you so much for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy! - The Endurance Team
This is my first experience with an extended warranty program. Thanks to ***** and ******* who have helped me make this decision to allow Endurance to take care of the future needs of my vehicle.These ladies were patient with my questions and spelled out the coverage in an understandable way. I am going forward with confidence and relief that the coverage plan will be of great benefit to me!Thanks for your professionalism and kindness.
Business response:
Thank you so much for your 5-star review, *****! We will share this with our customer experience team to let them know to keep up the amazing work. - The Endurance Team
Great customer ********************** very helpful through the entire process highly recommend them over any other company
Business response:
Thank you so much for your kind words, ****. We really appreciate you taking the time to share your experience with us.- The Endurance Team
******* Representative, ***, who assisted me was extremely helpful and kind! I was impressed by her knowledge of the service I had contracted. I originally planned to cancel, and she explained in great detail what a value the service was. It was such a pleasure to work with her! Great asset to your team.
Business response:
Thank you so much for your 5-star review, *******! We will share this with our customer experience team to let them know to keep up the amazing work. - The Endurance Team
Excellent customer **********************! Explain benefits and features for a 5yr service plan!Able to work within my budget with my plan!Good people here!
Business response:
"Thank you for your review, *****. We will share this with our customer experience team to let them know how we are doing. - The Endurance Team"
*** was very helpful, gave me great advice and gave me another option that helped me at the moment.
Business response:
"Hi, *****. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! - The Endurance Team"
******* was very knowledgeable about the policy I purchased. My intent was to cancel but she talked me into thinking it over and delaying that decision. She is very passionate about Endurance and gets her points across while not necessarily understanding the customers point. She may have been a little strong at times getting her point across.
Business response:
"Hi, ****. Thanks for your review. We're glad to hear you had a great experience with our team! Please contact us if you have any further questions. - The Endurance Team"
******* was amazing, as was the ********* I talked with. They deferred my pmts 2x due to being disabled and mailed my contract to me.
Business response:
"Hi, *****. We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you! - The Endurance Team"
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.9 star rating with 18,104 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.