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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Answered my concern very quickly. No long wait time awaiting response to my call!
Talked with Nef today. Very pleasant and professional. I had some question's about the Agreement Information. There is an Agreement Policy Price listed for over $4000. I was worried I was being charged that large amount. I was not told initially that this line item was not a loan at all, it does not require a credit check, and I am not on the hook for the total Policy Price. *** assured me I will only be charged for the portion I use. Nef did great, he answered several questions and was patient. He deserves a raise or reward... read more
I spoke to ******** and she went out of her way for me with all the questions I had and it was greatly appreciated very happy to have a representative that knows her job
******* *. Did amazing, helping me over the phone, she directed me to and through the correct information, regarding my policy , updated from the old info to the new info. And I was left feeling very accomplished in my pursuit to get the accurate info over to my mechanic , Thanks again, ******* *.
She made it easy to get the business done , She also was Nice and professional taking care of Her customer.
I Spoke With Ms. ********* , I Called In To Cancel The Policy She Explained To Me Why The Policy Is So Great!!! & Why I Should Keep Working With Endurance. She Was Very Respectful & Display Very Disciplined Patience While Working With A Customer, Great ******* Look Forward To My On Going Business Relationship With Endurance.
I had a issue with the process of canceling my warranty and ****** was very informative and helpful, got my questions answered she went above and beyond.
Business response:
Hi, Indi.Thank you for sharing your feedback. We're glad to hear our *** was informative, helpful, and went above and beyond to answer your questions during the cancellation process. We appreciate you taking the time to recognize her efforts! - Endurance
She was a good customer representative and answer all my questions. She know actually all the questions that I asking her give it the right answer. I will give it a good feedback an A plus
Great experience! Endurance does what that say they will do, which is unlike Car Shield!
Endurance Warranty Services has a 4 star rating with 33,982 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.