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Epiphany Dermatology
- Dermatologists
- Las Cruces, NM
About this business
Location details
141 N Roadrunner Pkwy STE 228, Las Cruces, NM, 88011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was my first time there so don't have anything to compare against. I'm interested in getting things identified, and resolved. I'd say the communication could improve.
Business response:
Hi, Patti. Thank you so much for leaving us a stellar review!
I was very pleased to see Dr. Kerner and tell him about my concerns. He addressed my concerns very professionally as he always does. He listens to you and is very attentive, and always makes one feel very optimistic.
Business response:
Hi, Rosa. We are thrilled to learn that you had a positive experience with us!
Took me as a walk in. Not an emergency, but a great accommodation. Staff and Dr very helpful and always professional ! Thank you, E. D. jn
Business response:
Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it!
The physician was good and did his job Quickly.
Business response:
Hi, Connie. We are so pleased to hear you enjoyed your experience! Thank you for recognizing our efforts with your generous feedback.
Dr. was very rushed. Spoke quickly and hurried off to his next patient He did not give clear instructions about the .medications he recommended. Staff was fine and courteous, except at registration. The woman acted irritated when I refused to sign documents without reading them first. The iPad did not have room to list all my medications, including the one most related to my condition.
Business response:
Thank you for your feedback. We apologize that your visit felt rushed and that you did not receive the level of communication and attention you expected. We also appreciate you bringing your registration experience to our attention. Your comments have been shared with our team as we continue working to improve the patient experience. If you would like to discuss your concerns further, please contact our Office Manager, Ivonne, at your convenience.
Everyone was helpful & nice & patient as they helped me fill out the application. Many questions I didn’t know how to answer.
Business response:
Hi, Anita. Reading your positive review made our day! Thank you so much for the encouragement and for choosing us.
Same good service and undivided attention from Dr. KERNER. Had to wait 50 minutes in main waiting room and another 10 minutes in small waiting room.
Business response:
Hi, Virginia. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.
The environment in the office is clean and inviting. The staff are friendly. Dr Tschudy is great at what he does and very helpful in solving skin issues. Over great experience.
Business response:
Hi, Jesse. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
Everyone there was so very courteous and helpful. We felt we were there to be helped!
Business response:
Hi, Doris. We're so grateful for your wonderful feedback and are thrilled that we could provide you with such a positive experience!
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 4,358 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 8:00 a.m.