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Epiphany Dermatology
- Dermatologists
- Sierra Vista, AZ
About this business
Location details
1916 Paseo San Luis, Sierra Vista, AZ, 85635, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Celeste & staff were awesome 👌. Thank you, TonyÂ
Business response:
Hi, Anthony. We are thrilled to learn that you had a positive experience with us!Â
So gentle and kindÂ
Business response:
Hi, Barbara. Thanks for taking the time to share your positive experience. We truly appreciate it!Â
Great experience!Â
Business response:
Hi, Byron. We are so pleased to hear you enjoyed your experience! Thank you for recognizing our efforts with your generous feedback.Â
No problems.Â
Business response:
Hi, Patrick. Reading your positive review made our day! Thank you so much for the encouragement and for choosing us.Â
The staff was super Nice and the Doctor made me feel comfortable. I will be back.Â
Business response:
Hi, Cheryl. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.Â
Sign in was easy. A spot was removed from my nose. I’ll know more about how the treatment works, after trying it. But petroleum products usually don’t work well with my skin.Â
Business response:
Hi, Rada. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.Â
Front end receptionist had an attitude! Asked for a receipt for co-pay and was questioned as if I was a child. During examination I was told that the spots were cosmetic and insurance wouldn’t cover it the assistant to the practitioner brought form for me to sign in the middle of examination and I looked directly at her to say I will not sign anything until the examination is done. Ready to take the extra money as they were obviously trained to do. Paid the extra amount after procedure to very nice lady.Â
Business response:
Good morning Frank, Thank you for taking the time to share your feedback. I am sorry to hear that your experience did not meet expectations. We strive to ensure every patient feels respected, informed, and comfortable throughout their visit, from check-in through their examination. We understand how the timing of discussions regarding treatment options and financial responsibility can impact your experience, and we appreciate you bringing your concerns to our attention. Your feedback has been shared with our team so we can... read more
I was uncomfortable being told the 2 pre cancer spots were frozen. I was told these types of spots don’t get surgically removed anymore. Also 2 rather large spots raised spots that would typically be frozen in the past, I was told they are cosmetic and will not be frozen. The only way to get them frozen is to pay for cosmetic freezing that runs $199.Â
Business response:
Good Morning Kathleen, Thank you for taking the time to share your feedback. I understand that treatment recommendations and cost can sometimes be confusing and frustrating, especially when it is different from prior experiences. Our providers strive to recommend care based on current medical guidelines and each patient's individual clinical needs. We value your concerns and would appreciate the opportunity to discuss your experience further and answer any questions you may have. Please feel free to contact our clinic so w... read more
No notification for having blood work done prior to my visit which is now causing a month or more .delay in receiving speicalty medication which I need to take every two weeks. Same scenario happened last year. Thought the doctor or staff would review patience needs prior to visit. Also prescription called in for me other than what I needed and was never discussed. Was never told there would be a follow up or I would be informed on request for the medication I need would be proÂ
Business response:
Good Morning Guy, Thank you for sharing your feedback. I am so sorry to hear about the lack of communication surrounding your lab work, medication requests and follow up and understand how frustrating that can be. Our goal is always to provide clear guidance and timely, efficient care for every patient. Because we respect patient privacy, we cannot discuss specific details here, but we would appreciate the opportunity to learn more about your experience and address your concerns directly. Please contact our office and ask... read more
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 1,340 reviews.Â
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open on Monday at 8:00 a.m.Â