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Epiphany Dermatology
- Dermatologists
- Sierra Vista, AZ
About this business
Location details
1916 Paseo San Luis, Sierra Vista, AZ, 85635, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front desk person was professional and efficient, as was the provider’s assistant. The masked provider was flippant, condescending and the rudest medical care provider I have ever encountered in my 70 years.
Business response:
Good Morning Carolyn, Thank you for taking the time to share your experience with our clinic. I am glad to hear that our receptionist and medical assistant provided professional and efficient service. I am very sorry to hear about your interaction with the provider. This is not the level of care or treatment we strive to deliver. We take all feedback seriously and will address this with our team to ensure a more positive experience for all patients. We would appreciate the opportunity to speak with you directly to learn mo... read more
Friendly, professional, and caring.
My visit was disappointing. The medical assistant was more focused on insurance than my concerns. When the PA saw me, she offered no actionable solutions. What stood out is that they rely solely on physician assistants rather than dermatologists, displaying their skill set in a very limited manner. I left with no real options or sense of proper care.
Business response:
Good Morning Gloria, Thank you for sharing your feedback. I am sorry to hear that your visit didn’t meet your expectations. Providing attentive, patient-centered care is very important to us, and it’s concerning to hear that you felt your concerns were not fully addressed. Our team—including both our physician assistants and supervising dermatologists—works together to ensure all patients receive appropriate and thorough care. That said, your experience is not the standard we strive for. We would appreciate the opportuni... read more
Great personalized service!
The entire staff was friendly and very efficient.
everyone was very reassuring and patient about my fears and allergy problems. very kind. thank you
Way too slow and behind schedule
Business response:
Ms. Norma, I am sorry that our clinic was running behind schedule while you were here. During surgery days some of the patients have complex cases which will cause our surgeon to run behind, patient care is our number one priority and this may cause for us to get behind schedule. I am more than happy to discuss this matter further with you if you would like to call our office at (520)458-1505 and ask for Joseph. Thank you for entrusting us in your care.
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 1,340 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open on Monday at 8:00 a.m.