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Epiphany Dermatology
- Dermatologists
- Albuquerque, NM
About this business
Location details
8316 Kaseman Ct NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent staff. They were very courteous and helpful.
Business response:
Hi, Olan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fast and thorough procedure made this visit pleasant.
Business response:
Hi, Gary. We are so pleased to hear you enjoyed your experience! Thank you for recognizing our efforts with your generous feedback.
Friendly warm environment
Business response:
Hi, Janice. Reading your positive review made our day! Thank you so much for the encouragement and for choosing us.
The facilities are comfortable and the people are pleasant. They seem genuinely interested in my skin health. Getting an appointment with an MD may take months, but PA appointments are available reasonably quickly. I have found the PAs attentive and very knowledgeable, conducting careful exams and thoroughly answering my questions.
Business response:
Hi, Dennis. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.
It was my first visit and I was impressed with the caring, friendly staff and atmosphere.
Business response:
Hi, Connie. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
Skin check Very comfortable with exam. Very thorough.
Business response:
Hi, Mary. We're so grateful for your wonderful feedback and are thrilled that we could provide you with such a positive experience!
Everything was real good. I would highly recommend them .
Business response:
Hi, Michael. Your feedback is highly appreciated. Thank you for the review!
I always feel like a number and not a patient. They rush through the appointment and never take extra time to thoroughly do what should be their job. Patients aren’t people to them, just a quota they have to meet.
Business response:
Good morning, and thank you for your feedback. We are very sorry to hear that your experience left you feeling this way. Every patient should feel valued, respected, and genuinely cared for during their visit. We understand how important it is to feel heard and treated as an individual, not just another appointment. Your comments are being taken seriously and will be shared with our team as we continue working to improve the patient experience and communication in our clinic.
Front desk lady seemed in a bad mood, no greeting when I came in to check in and no have a good day when I left. Very unprofessional. Inside the room visit was great with the dermatologist very helpful and knowledgeable.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear that you were satisfied with your visit overall. We’re sorry to hear that your interaction at the front desk did not feel as welcoming as it should have. Providing a positive and respectful experience for every patient is very important to us, and we appreciate you bringing this to our attention. Your feedback will be shared with our team so we can continue improving the experience for everyone who walks through our doors. If you would like to discuss... read more
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.7 star rating with 2,174 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open at 7:00 a.m.