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Erie Home Basement Solutions - Rochester, NY

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About this business

Erie Home Basement Solutions is a division of Erie Home—a national leader in home improvement since 1976. We have long been known for offering industry-leading solutions to our customers’ most pressing needs, and our basement waterproofing, foundation repair, and crawl space services are no exception. When it comes to protecting your home against structural problems, why put the project in anything less than the most capable of hands? At Erie Home Basement Solutions, we provide the effective repair services and personalized ... read more

Location details

24 Industrial Park Cir, Rochester, NY, 14624, United States

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Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.8119 reviews
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Pauline M.'s profile image
Pauline M. 
on Birdeye

2 weeks ago

Everyone from the Erie Home Crew did a super great job; including the informative sales team, the Electrical contractors and most importantly the hardest working labors. They did a great job transforming our basement. Overall they made a horrible situation into a positive experience! 

Business response:

Hi, Pauline. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Ian Rutter (.'s profile image
Ian Rutter (. 
on Birdeye

3 weeks ago

Erie has helped us a lot and was very informative every step of the way. Taking in such a big project after just purchasing our home was so stressful but Erie really made it easy. The crew that came and worked on the project was very polite and understood our concerns I would definitely recommend Erie for basement needs 

Business response:

Hi, Ian. Thank you for taking the time to submit a review, we really appreciate it! 

Candice H.'s profile image
Candice H. 
on Birdeye

a month ago

It was an efficient well oiled machine. They took care of my house and did great work. Would definitely recommend them to family and friends.  

Business response:

Hi, Candice. We appreciate the kind words and are glad we could provide you with a positive experience! 

Gene Nodine (.'s profile image
Gene Nodine (. 
on Birdeye

a month ago

The price was fair and the work was done to my satisfaction. 

Business response:

Hi, Gene. Your feedback is highly appreciated. Thank you for the review! 

Lauren A.'s profile image
Lauren A. 
on Birdeye

a month ago

The workers where fast and professional, they helped with and questions and concerns before and after the project was finished. I highly recommend them 

Business response:

Hi, Lauren. Thank you so much for leaving us an A+ review! 

Justin W.'s profile image
Justin W. 
on Birdeye

a month ago

Promising Start with Erie Basement Solutions I recently engaged Erie Basement Solutions for basement waterproofing, and my initial impressions are largely positive. The standout feature of their service was the commendable timeliness with which the work was completed. The crew demonstrated remarkable efficiency and professionalism throughout the process. The crew's efficiency was evident not only in the prompt completion of the project but also in their respectful and courteous demeanor. Communication was smooth, and they ... read more

Business response:

We appreciate your detailed feedback, Justin. We apologize for the shortcomings in our clean-up process and the oversight with the concrete spill. Your comments will be taken into consideration to improve our services moving forward. If you have any further concerns, please don't hesitate to reach out to us at (800) 684-4628. Thank you for choosing Erie Basement Solutions. 

Ellen's profile image
on Birdeye

a month ago

The service, the professionalism, and the workmanship was everything we expected. The teams came in, did their work and did a complete cleanup when the job was done. I would have them back if I ever need further work. Good job. I’m glad it’s done. 

Business response:

Hi, Ellen. We are thrilled to learn that you had a positive experience with us! 

Quinn O.'s profile image
Quinn O. 
on Birdeye

a month ago

Everything was professionally done with excellent customer service couldn't be happier with the work that was completed.  

Business response:

Hi, Quinn. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Domenico D.'s profile image
Domenico D. 
on Birdeye

a month ago

They said three days to finish the project, they took 3 days....they did all they said they would. I am very pleased with the work and I would recommend Erie to anyone. Good service, good people, good work. 

Business response:

Hi, Domenico. These words go a long way, it motivates us to work even harder, thank you for the review! 

Frequently asked questions about Erie Home Basement Solutions

How is Erie Home Basement Solutions rated?

Erie Home Basement Solutions has a 4.8 star rating with 119 reviews. 

When is Erie Home Basement Solutions open?

Erie Home Basement Solutions is open now. It will close at 9:00 p.m.  

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