This profile has been claimed by the business owner or representative.
Erie Home Basement Solutions
- Waterproofing
- Rochester, NY
About this business
Location details
24 Industrial Park Cir, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Good experience, work was fast, professional, and clean.. basement is clean and dry. Thank you.
Business response:
Hi, Justin. Your feedback is highly appreciated. Thank you for the review!
Great job!
Business response:
Hi, Sherry. Thank you so much for leaving us an A+ review!
The team was very professional and informative. The air cleaning unit they installed is perfect for my needs. If you have any dampness in your basement, I highly recommend using ERIE.
Business response:
Hi, Dawn. We are thrilled to learn that you had a positive experience with us!
The Erie team got in there and created a wonderful living space! They were professional and courteous, explaining the process as they went along. Also did a great job with the after install cleanup! PS, anyone Erie member missing a hammer? : )
Business response:
Hi, Kenneth. Thanks for taking the time to share your positive experience. We truly appreciate it!
Well 3 stars bc they totally hound you about reviews - Google, BBB, and now birdseye- what’s next. The work crew is great! Will answer all questions, polite professional - great crew. The salesman went to the same school as car salesmen. Quote you a high price, come down then maybe come down a little more after talking to their super w a good for today only sign now price. Spent 6 hours at our house/ my husb is partly responsible as he thought he was his new bf. I finally told him to stop talking - he isn’t your beer buddy.... read more
Business response:
We take all feedback seriously. Thank you for recognizing our great work crew. We'll address communication issues with administration.
After dealing with a wet basement for 24 years and the previous owner for nearly 50, weeks finally have a dry basement!! We think poor Erie got more than they bargained for with our basement. Even when the walls were dry, we discovered a spring coming up through the floor. Erie, their management and crews including (Felix, Jayson B., Joe and Nick) worked tirelessly and relentlessly to figure out the source of the problem and stick by their lifetime guarantee of a dry basement for us. Every single person that entered our ho... read more
Business response:
Hi, Terri. These words go a long way, it motivates us to work even harder, thank you for the review!
Did an amazing job with my basement water proofing would highly recommend them and they also did a good job cleaning the basement
Business response:
Hi, Luis. Thank you for taking the time to submit a review, we really appreciate it!
Erie Homes did an excellent job with my basement waterproofing solution. Deshawn was the lead during the project and was very professional, kept me informed along the way about the different phases of the project, and ensured my satisfaction. Jason also came in after the work was done, doing an inspection and making sure everything was in tip-top shape with me. He was great too! I highly recommend the work from Erie Homes!
Business response:
Hi, Dennis. We appreciate the kind words and are glad we could provide you with a positive experience!
OMG! What an awesome company to work with. Erie Homes was on top of everything. They kept to their schedule and gave routine updates on the job. And for a job as big as the one I hired them to do, they took care of ALL the hiccups. Well done Erie!
Business response:
Hi, Lloyd. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about Erie Home Basement Solutions
How is Erie Home Basement Solutions rated?
Erie Home Basement Solutions has a 4.8 star rating with 297 reviews.
When is Erie Home Basement Solutions open?
Erie Home Basement Solutions is open now. It will close at 9:00 p.m.