This profile has been claimed by the business owner or representative.
Erie Home Basement Solutions
- Waterproofing
- Rochester, NY
About this business
Location details
24 Industrial Park Cir, Rochester, NY, 14624, United States
Get directions
The crew was outstanding. The work was awesome. Only one issue. Come up with a better dust removal system. I’m still cleaning dust and it’s over a week later.
Business response:
Hi, Phil. Your feedback is highly appreciated. Thank you for the review!
I had my basement done a few years ago and they said if there is water in your basement anytime they will come and fix it and make it right they had to come and fix it a few times and now I have water in my basement and have called the salesperson who came to my house and I even called there headquarters in Ohio and of course now no one will answer or call me back not a very happy customer right now for what I had to pay not good business by not calling back your customers
Business response:
We are sorry to hear about the water issue and lack of response. Please call us at 800-684-4628 to resolve this immediately.
Terrible. Showed up and took our time promising a quote. They did not provide the quote. No reason, no excuse. Total lack of professionalism. Still, we gave them another opportunity. The promised that they would provide a quote this time. Called THE MORNING OF THE APPOINTMENT and cancelled because my wife could not be there. Corporate Policy, they said. I will forever advertise for these charlatans. They lie. They waste your time. They are only focused on their needs alone. Run from them.
Business response:
We apologize for falling short of your expectations. Please contact us at (800) 684-4628 to discuss this further.
The guys were on time and worked fast. They did an amazing job transforming my old dusty basement into a beautiful basement! Very happy with the work they did!
Business response:
Hi, Crober20012002@yahoo.com. Thank you for taking the time to submit a review, we really appreciate it!
Erie was great! Promised me my basement would look like the commercial and they were true to their word!
Business response:
Hi, Crober20012002@yahoo.com. These words go a long way, it motivates us to work even harder, thank you for the review!
T Trapper Traphagen 6 reviews Erie Home Basement Solutions Waterproofing company Rochester . 41 mi A**XX 17 hours ago The work that was performed was in the basement. They put in state of art drainage. Reinforced the walls. Cleaned up their work and left us with a dry good looking Basement. They were Professional and Highly recommended. The crew was awesome. Especially the Supervisors and shout out to "Shawn" who was extremely helpful. Thank you!! From Sales rep Brendon to Tereck, they are a reputable company. Extremely Happ... read more
Business response:
Hi, Trapper. Thank you for taking out time and sharing your experience with us.
Frequently asked questions about Erie Home Basement Solutions
How is Erie Home Basement Solutions rated?
Erie Home Basement Solutions has a 4.7 star rating with 376 reviews.
When is Erie Home Basement Solutions open?
Erie Home Basement Solutions is open now. It is open 24/7.