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3516 Granite Circle, Toledo, OH, 43617, United States
Get directionsThe salesmen represented the asphalt shingles as a 50 year shingle that Erie homes makes themselves, but in fact they are made by Owens Corning and they are a 30 year shingle. The roof was installed on 9/30/23, had trouble with the gutter guards, the rain was running over at the corners. I called several times with no call backs or anything. Finally on 10/27/23 I threatened to get a hold of the BBB they had someone there with in a hour. Now to wait on enough rain to see if that worked.
Business response:
Hi, Thomas. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628, we want to know more!
Material showed up without notice. Had to call company to see when the roofers were coming. They couldn’t give me a day or time. Called 30 minutes before they showed up. I’m still waiting for the company to come back and do my gutters. I have been calling every week for over a month and they still can’t tell me when they will be installed
Business response:
Hi, Shelly. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
This company does not honor their warranty or work! Flashing wasn’t replaced when stated in contract, has leaked since this roof was put on!! Warn everyone this is not a good company
Did a great job,worked steady,on time didn't quir till job wasfinished.took time to explainprocess,what needed to be done5hank you Erie.for a job well done.
Business response:
Hi, Margaret. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great co to do business with, went over every thing with me,showed me pictures of attic,,great service approx7 hrs for roof,looks great, all they like is installing gutters, thank you so much .life time guarantee m is a bonus Margaret weeks
Business response:
Hi, Margaret. We are thrilled to learn that you had a positive experience with us!
Great Service, very professional crew. Kevin and his crew did a great job, from start to finish. Love the quality and color of the product installed. They were always there to answer any questions we had. If you need a roof, these are the guys to call. Quick. Friendly, and Very professional. Great job guys.
Business response:
Hi, Patrick. We are thrilled to learn that you had a positive experience with us!
Roof looks great, very professional job. My neighbors love it. Sometimes I think more than us. Any issues or questions we had were quickly answered and corrected. We love it. Would recommend them to anyone. Thanks Kevin and crew for the great job. Very quick, dependable, and professional.
Business response:
Hi, Patrick. We appreciate the kind words and are glad we could provide you with a positive experience!
Everyone involved was knowledgeable, hardworking, professional and polite. We are extremely happy with our new roof and highly recommend this company
Business response:
Hi, Michael. Thank you so much for leaving us an A+ review!
Erie Home put a new roof on my house and I could not be happier with how it turned out. Every aspect of the experience, from the consultation to the installation and then clean up, was absolutely top notch. I will definitely hire them again for my next remodel.
Business response:
Hi, Michael. Thank you so much for leaving us an A+ review!
Erie Home Roofing has a 4.5 star rating with 1,901 reviews.
Erie Home Roofing is open now. It is open 24/7.