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Exceptional Emergency Center - Brownsville

4.4

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Location details

449 E Alton Gloor Blvd, Brownsville, TX, 78526, United States

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4.4653 reviews
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Ruby Salinas's profile image
Ruby Salinas 
5 years ago

I had a very bad experience with the Dr Sabates that day. I have never in my life ever been put down with being overweight the way the Dr put me down. He made me cry and feel real bad about myself. I was going in for back pains and I know I’m over weight, but to be told that I did it to myself & he couldn’t do anything for me and should be shipped off to a Nursing home because I couldn’t do for myself & how he couldn’t do a CT Scan on me because his machine would not tolerate me is WRONG. I do not recommend Dr. Felix Sabates... read more

Business response:

Hi Ruby, We're sorry to see your star rating. We would love the opportunity to address any issues and turn your experience around. If you're willing, please reach out to our Patient advocate 469-638-8890. Thanks, Exceptional Emergency Center 

Alejandra Navarro Ramos's profile image
Alejandra Navarro Ramos 
5 years ago

Was there for 4 hours and they did not want to give me anything for the pain. They wanted me to go to valley regional after I had already been there for ever! They took so long and the worse thing is there were only 3 patients including myself. I went there because It looked like there would be better treatment and speed. Never going there again. 

Business response:

Hi Alejandra Navarro, We're disappointed to see your star rating, but we would love the opportunity to make it up to you. Please reach out to us at info@ehc24.com or call one of our patient advocates at 469-638-8890 to discuss your experience. We're looking forward to hearing from you. Thank you, Exceptional Emergency Center 

Moni Plata's profile image
Moni Plata 
recommend  Recommended
5 years ago

Super fast and easy online registration for Covid testing!! 

Business response:

Thank you for the great star rating, Moni! Thanks, Exceptional Emergency Center 

Virginia Hamby's profile image
Virginia Hamby 
recommend  Recommended
5 years ago

Great service- the staff was professional and courteous. The facility was clean and had all the covid precautions in place. 

Business response:

Virginia, our staff really appreciates the great rating! Thanks, Exceptional Emergency Center 

Taz Sanchez's profile image
Taz Sanchez 
recommend  Recommended
5 years ago

i highly recommend Exceptional its small and fast to see that ER doctor 

Business response:

We are happy you had a wonderful experience, Thanks Taz! Thank you, Exceptional Emergency Center 

Umme Saba's profile image
Umme Saba 
recommend  Recommended
5 years ago

They’re very quick to provide their services and yet very thorough! Truly exceptional! 

Business response:

Thank you Umme, your satisfaction is our goal! Thanks, Exceptional Emergency Center 

Reyna Aguilar's profile image
Reyna Aguilar 
recommend  Recommended
5 years ago

Staff is very professional and caring for patients 

Business response:

Thank you Reyna, we are glad we were able to meet your medical needs. Thanks, Exceptional Emergency Center 

Enrique Cardenas's profile image
Enrique Cardenas 
recommend  Recommended
5 years ago

I just wanna say that when I got there with my son that had just gotten injured in an ATV accident they quickly took him in to get evaluated for the injuries he sustained...CT scans revealed a broken rib and transverse process ( fingers like bones in the sides of the spine) They kept my wife and I up to date really often Thanks they acted really professional 

Business response:

Enrique, our staff really appreciates the great rating! Thanks, Exceptional Emergency Center 

Diny Garza's profile image
Diny Garza 
5 years ago

It was the worst experience I have ever had. Would not recommend to anyone. 

Business response:

Hi Diny, We're disappointed to see your star rating, but we would love the opportunity to make it up to you. Please reach out to us at info@ehc24.com or call one of our patient advocates at 469-638-8890 to discuss your experience. We're looking forward to hearing from you. Thank you, Exceptional Emergency Center 

Frequently asked questions about Exceptional Emergency Center - Brownsville

How is Exceptional Emergency Center - Brownsville rated?

Exceptional Emergency Center - Brownsville has a 4.4 star rating with 653 reviews. 

When is Exceptional Emergency Center - Brownsville open?

Exceptional Emergency Center - Brownsville is open now. It is open 24/7.