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Exceptional Emergency Center - Brownsville

4.4

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Location details

449 E Alton Gloor Blvd, Brownsville, TX, 78526, United States

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4.4653 reviews
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Kassandra Stevens's profile image
Kassandra Stevens 
6 years ago

don't help everyone just only ppl with certain insurance which is demeaning and wrong ...I had an accident on my way home after being turned away cuz of Medicaid...I c nothing exceptional about this hospital and of course there's lil to no wait...cuz no one's ever there long enough just to get ur vitals and turn u away if ur insurance isn't the one they accept😏😔 

Christy Landgraf's profile image
Christy Landgraf 
recommend  Recommended
6 years ago

The front desk is not knowledgeable at all. Because of this it delayed getting my treatment for a dog bite. As heart transplant recipient my transplant coordinator left me a message to get an antibiotic due my compromised immune system. The Doctor thought an antibiotic was unnecessary. I had to play the message to the doctor in order to get the antibiotic shot. 

Angela Puente's profile image
Angela Puente 
recommend  Recommended
7 years ago

Friday I had planned to go see my friend Jaime De La Garza go play they were the opening band for the Palomino's, but threw out the day, I felt off my head hurt bad like it was going to explode, I brushed it off first several days , but my boss Sylvia Garza Perez insisted I go get checked maybe my blood pressure was high, I continued to work then an hr later it just got worse , Edward Bustos and Douglas Olivares-Bartley @ Exceptional ER on Alton Gloor treated me with wonderful care ,the CTScan showed no oxygen to the br... read more

Business response:

Angela, Thank you for trusting us at Exceptional ER. We are proud to have such a great team in Brownsville. Remember, we are here for you 24/7 in case you need anything! 

Eva Gonzales's profile image
Eva Gonzales 
7 years ago

We have waited over an hour in the exam room. I can understand when an ER room is packed but there was no one here at the time we arrived. X-ray was done right away but everything else took too long. It’s been 2 hours now and no Dr has come into the exam room as of yet 

Business response:

I’m so sorry to hear about your visit do you mind if I message you to get more information on this? 

Zory Salinas's profile image
Zory Salinas 
7 years ago

WORST ER EVER! Took my 3 y/o today around 3 with a broken femur, crying in pain and the receptionist told me I had to wait my turn that there were 2 people in front of me and first one had been waiting for about 15-20 mins and had not been called yet. When I asked her if they would follow same procedure if I walked in bleeding her response was "yes, you would need to wait for your turn to be seen." So sad neighbors ER closed their customer service and staff was amazing. Thankfully the wonderful staff from Valley Baptist ED... read more

Business response:

I’m so sorry to hear this can I please message you to get more information on you vist 

Frequently asked questions about Exceptional Emergency Center - Brownsville

How is Exceptional Emergency Center - Brownsville rated?

Exceptional Emergency Center - Brownsville has a 4.4 star rating with 653 reviews. 

When is Exceptional Emergency Center - Brownsville open?

Exceptional Emergency Center - Brownsville is open now. It is open 24/7.