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Exton Crossing
- Apartments
- Exton, PA
About this business
Location details
201 Iron Lake Dr, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | 10:00 a.m. to 4:00 p.m. |
No personal checks After making payments online for 3 years I have been informed that option is no longer available and the leasing office now requires rent to be paid with a cashiers check or money order. Not accepting my personal check is insulting and requiring me to go to the bank and pay a fee for a cashiers check is extremely inconvenient.
Poor Customer Service/ Follow Up for Such an Expensive Community The apartments are located in a really desirable area near everything Exton has to offer. Other than that, the office staff can be disorganized and unresponsive at times when it comes to paperwork, work orders, and general correspondence. In my (less than) two months there my observations were: the complex is overflowing with trash, emergency work orders aren’t completed in a timely manner (our air conditioning stopped working on move-out day during a heat wave... read more
Business response:
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We value our residents’ opinions and would like to thank you for bringing this to our attention. We appreciate the feedback.
over-priced lease breakage charged This is very average apartment, but totally over-priced apartment. Leasing office people are unfriendly, rude and always trying to get money from you, specially when you break the lease. I wish, I can raise concern about the over-priced lease breakage charged. For simple carpet stain, I was charged ~1450$. DONT take 2nd floor if you have kids. I wont recommend to this community if you have other option.
Business response:
We try our best to prepare residents for potential fees upon moving out. Ultimately, additional charges are dependent upon the condition of the items in your home as well as adhering to the terms of your lease.
Mold!!!! Watch out for Mold in bathrooms esp in the shower area. Ive been dealing with this MOLD issue for over 8 months! Yes you heard me...8 MONTHS! Maintenance said there’s no mold, but guess what...there is mold. Finally after much persistence a professional mold test was conducted. Oh and nothing has been done to remove it. All they do is paint over things here and put a bandaid on it! Unless you’re ready to call the office every week to follow up on maintenance work or to be home to see what they really do, don’t move ... read more
Business response:
Hi there, thank you for bringing this matter to our attention. Your feedback helps us continue to improve all our residents' experience.
worst management but community and location is good. I have been renting two bedroom apartment since 2014 and finally I am sooo happy to leave this management. Till an year ago it used to be super fine part from common problems increasing rent and high sound when there is AC runs or shower runs it used to be fine and it's in great location near to train station and mall everything seems good. But there was a time on of the window glass break happened in my apartment due to age of glass and it took them 4 to 5 months to fix i... read more
Not worth the arm or leg! This is the most I have ever paid to rent an apartment and the worst renting experience I have had (and I have been renting from large property management companies for 10 years). I had a leaky bathroom sink when I first moved in and it took them coming back 3 times, and an email from me with pictures as proof to the community manager, to finally have the problem fixed. Recently, management let contractors into the apartments to clean the dryer vents. The contractors went through my desk and bedroom... read more
Frequently asked questions about Exton Crossing
How is Exton Crossing rated?
Exton Crossing has a 4.1 star rating with 200 reviews.
When is Exton Crossing open?
Exton Crossing is open now. It will close at 6:00 p.m.