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14050 Telegraph Rd, Woodbridge, VA, 22192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This business is great! I mean who would not love a business that offers you a great service that even has discounts from half off the first months rent to one free month. I have had rented storage space there on numerous occasions and I have no complaints at all. Their management team is on point, friendly as well as professional. If the need every comes across I will be sure to contact you!
Very clean and i love how everything can be done online or in person. The security is great i have no worries of my stuff being safe from the elements and people. The online reserving process was easy. I got a great deal with my first month free. When I went in to finish the leasing of the unit the people up front were very helpful and walked me through it all.
Danine is always very helpful! She is very knowledgeable and accurate with the information she provides. The staff's customer service is great! The facility is always clean and presentable. Thank you : )))
It's only been a couple of weeks that I've been renting here and I would recommend this location to anyone looking for convenient, clean and staffed with good people.
Danine provided fantastic customer service. Got a very nice tour of the facility. We chose a nice, convenient unit that we will use for the next year. I was happy with the whole process.
The ladies at extra space (14050 Telegraph Rd )were (are) the best. They're friendly, funny and very customer oriented. The facility is well kept, clean and well lit. Keep up the great work. You folks are awesome :-) :-)
Danine was very friendly and professional. The facility is very clean and presentable. The rest of the staff is also friendly. The carts provided at the facility were heaven sent when having to unload and move over 75 boxes.
I was excited to move into this facility. The service was friendly, and the price was reasonable. The satisfaction didn't last long! After only five months, I received notice that the price was going up in 30 days. I've rented storage units in a couple different states, and I have NEVER had one raise the rental fee in less than a year. To top it off . . . when I called the office, I was told that it was possible the rate could increase again, in the next five months. If it does, I'm out. What a SCAM!!!
I have been using this facility fo 2.5 years. I realize rates will increase as time goes. But was very disappointed that there was a rate increase during a pandemic, where the majority of businesses on large spectrum have reduced hours or productivity, etc.... this is poor management decision on all levels to even have considered this increase. Any business that takes advantage of this situation that this world is going through is a concern not just to myself but anyone else that gives a damn. Due to this irresponsibl... read more
Business response:
Hi James, thank you for sharing your feedback with us. We understand that this is a stressful time considering the impact of COVID-19 and would love to help if possible. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
Extra Space Storage has a 4.8 star rating with 946 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.