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Store your belongings at Extra Space Storage on 12334 Old Tesson Rd in St Louis, MO today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more
12334 Old Tesson Rd, St Louis, MO, 63128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 6:00 p.m. | |
Tue | 9:30 a.m. to 6:00 p.m. | |
Wed | 9:30 a.m. to 6:00 p.m. | |
Thu | 9:30 a.m. to 6:00 p.m. | |
Fri | 9:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:30 p.m. | |
Sun | Closed |
We had a bit of a puddle sitting outside our storage locker and Wally really took great care of us. We decided to move out to another locker away from the leak since we didn't want to have to deal with a flood while we were out of state, and even with some technical issues on the user end, he made everything run smoothly for us and even gave us a generous credit to make up for our troubles. Thank you for making this as painless as possible and for taking care of us!
Business response:
Thank you for your detailed review. We deeply cherish your feedback and are glad we could assist you with the storage locker issue. We appreciate you bringing the puddle situation to our attention, and we're pleased that Wally was able to help you move to a different locker away from the potential leak. We understand the importance of keeping your belongings safe, especially when you're out of state. We're sorry for any inconvenience caused by the technical issues, but we're happy we could resolve them and provide a smooth e... read more
wally was incredible to work with. went above and beyond to help me I highly recommend this place. ask for Wally!
Business response:
We deeply cherish your positive feedback about Wally's exceptional service. Thank you for recommending us!
outstanding service and great and clean facility. thanks wally
Business response:
We're delighted to hear about your outstanding experience at Extra Space Storage. Thank you for your kind words, Roger Mcroy!
Wally was extremely helpful. Showed us the unit and check out was easy.
Business response:
Thank you for your review. We're glad to hear Wally was helpful and made your experience easy.
Excellent service very helpful.
Business response:
We are utterly delighted to hear about your excellent experience with us. Thank you for your wonderful feedback.
My aunt has a couple storage units at Extra Space Storage. We are impressed with how pleasant and hard-working Wally is and how he spends extra time making sure he addresses all your needs.
Business response:
Thank you for sharing your positive experience with Wally at Extra Space Storage. We are elated to hear about the excellent service provided to your aunt.
We went in to inquire about an additional unit for a loved one's belongings. Cat waited on us and was AMAZING! She claims she has only been with Extra for 3 weeks but her knowledge, empathy, and customer service appeared way more seasoned...more like 3 years! She asked about our needs and did some research on available units and was able to secure us a larger unit to hold everything we needed. But that's not the best part, her due diligence will be saving us approximately $150/month compared to our current unit and rate. I ... read more
Business response:
We are overjoyed to hear about your positive experience with Cat! Her dedication to understanding your needs and finding the best solution for you is exactly what we strive for at our facility. We're thrilled that she was able to secure a larger unit that meets your requirements while also saving you money. Cat's empathy and excellent customer service, despite being new to our team, truly exemplify our commitment to our customers. Thank you immensely for sharing your feedback and for your recommendation. We appreciate your t... read more
Cat was incredible and we highly recommend this location!
Business response:
We are ecstatic to hear that Cat was incredible! Thank you for taking the time to recommend our location.
Great service and nice facility
Business response:
Thank you for sharing your experience. We are pleased to hear you had great service at our facility.
Extra Space Storage has a 5 star rating with 976 reviews.
Extra Space Storage is closed now. It will open at 9:00 a.m.