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Extra Space Storage

4.9

About this business

Location details

1500 S 1st Capitol Dr, St Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,153 reviews
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Deidre Banks's profile image
Deidre Banks 
recommend  Recommended
2 months ago

Shalonda Kennedy is very professional and vey patient to help me find a nice storage space. She was very outgoing, friendly, and showed us a vision of unit space. I highly recommend this location for Shalonda she is very professional. The storage spaces I’ve very well met and clean. 

Business response:

We are delighted to hear that Shalonda Kennedy provided you with professional and patient service during your visit. Her friendly and outgoing approach, along with her ability to help you envision the unit space, is exactly the kind of customer experience we strive for. We truly appreciate your recommendation of our location, specifically highlighting Shalonda's professionalism. It's also wonderful to know that you found our storage spaces to be clean and well-maintained. Thank you for taking the time to share your positive ... read more

Necole Harper's profile image
Necole Harper 
recommend  Recommended
2 months ago

Very helpful and kind. Clean storage and although I have a lock, there was one in my storage waiting for me. Very courteous. 

Business response:

We are absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback with us. 

Karen SN's profile image
Karen SN 
recommend  Recommended
4 months ago

Thanks to ANDY who was a huge help on the weekend when we needed to change our contract!!! 

Business response:

We are delighted to hear that Andy provided excellent assistance with your contract changes! Thank you for recognizing his outstanding service. 

Cindy Austeel Luebbert's profile image
Cindy Austeel Luebbert 
recommend  Recommended
a year ago

Shalonda is very helpful and provides good information. The storage unit is clean and conveniently located. 

Business response:

We are delighted to hear that Shalonda was helpful and that the storage unit met your expectations. Thank you for choosing Extra Space Storage. 

John Lochirco's profile image
John Lochirco 
recommend  Recommended
a year ago

very nice and peaceful people 

Business response:

Hi John, thank you for your review. We're glad our team was very nice and peaceful. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE. 

Derek Johnson's profile image
Derek Johnson 
recommend  Recommended
a year ago

Great experience! Shalonda was extremely helpful and knowledgeable. 

Business response:

Hi Derek, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad Shalonda was extremely helpful and knowledgeable. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Tim Cannon's profile image
Tim Cannon 
recommend  Recommended
2 years ago

Moved to St Charles and needed some storage space...while traveling to MO went on line and rented the extra space...it was quick and easy. Arrived and had the keys and locker waiting. Manager was very helpful and professional. 

Business response:

Hi Tim, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (636) 723-0093 or stop by the office if you need anything! 

Sharita Norwood-Baker's profile image
Sharita Norwood-Baker 
recommend  Recommended
2 years ago

Very nice staff! Units are clean and nice size for the price. 

Business response:

Thank you for the review, Sharita! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so happy to hear that your experience with the cleanliness of the facility has been positive. If you need anything, do not hesitate to reach out at 888-storage. 

Michelle Thiele-Kohler's profile image
Michelle Thiele-Kohler 
recommend  Recommended
2 years ago

Super nice people to work with. I know my things are well looked after!! Highly recommend!! 

Business response:

Hi Michelle, thank you for recommending us. We're glad our team was super nice people to work with. Feel free to stop by the office if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,153 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.