Extra Space Storage

Karen S. 

on Yelp

10 years ago

Excellent! Michael and Gail (the manager) were extremely helpful. Signed up in short order; the space was spotless and the move went extremely well. Grateful that another storage facility without air-conditioned spaces, referred me to Extra Space. When we picked our location, it turned out they did not have the size unit we needed. They search on line for me and told me which locations had the size I needed. Saved me hours of calling and searching for the right sized space. Very well run business. All the staff is kno... read more

Karen J. 

on Yelp

10 years ago

Everyone was very friendly and helpful when we got there. The security was great - just getting in required keys from the employees. The girl who greeted me remembered my name from a phone conversation and couldn't have been nicer when showing us around the facility. Our storage area was clean and easy to get to even with a 26 ft truck. Getting in and out was easy and convenient. I would definitely use them again. 

Maureen H. 

on Yelp

11 years ago

I sold my house, and need to move in a week's time. I am so grateful I found this place. Julia, the assistant manager, couldn't be more efficient, kind, and professional. I wanted to switch from an outside storage unit, to inside, and she handled my entire move while I was out of town. The place is clean as a whistle, well-lit, and professionally managed. You can access your account easily via the web which is convenient for me since I travel all the time. I didn't look at other storage sites, but picked this one... read more

Lori A. 

on Yelp

2 months ago

rates increase is crazy i absolutely will no longer be a customer here Yes the place is clean but they are taking advantage of people 

Susan Y. 

on Yelp

a year ago

Only had a small unit for 5 months and my rate when from 86 dollars to 161 that's not right. Yes the place is clean but they r taking advantage of people 

Maria M. 

on Yelp

a year ago

Update on review! I originally gave 5 stars for Kerri. I rented a 5 × 10 storage and removed my items in less than two weeks. The storage facility was very hot with mosquitoes and gnats. I was told by Kerri that I would likely be able to receive some of my money back. Moving out of storage she was not friendly, short, agitated and fake. She handed me back a lock that I can't use again. Stating that it's yours, you bought it! No mention of money back! 

Robert D. 

on Yelp

3 years ago

In fairness to Extra space, they have 2 buildings on the 54th Ave. Kenneth City facility, the good reviews must be conform customers using the front building. The building in the back is a 2 star at best. The last straw was a significant increase in the cost. My unit was in such a dimly lit area of the building I almost needed a flashlight. Several months after requesting light repair they had an electrician change the fluorescent tubes. Bathrooms out of order frequently and nasty which is not a big deal, only to the guy liv... read more