This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Powder Springs, GA
About this business
Store your belongings at Extra Space Storage on 5097 Dallas Hwy in Powder Springs, GA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour ... read more
Location details
5097 Dallas Hwy, Powder Springs, GA, 30127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (765)
RecommendedI appreciate Richard's attentiveness to help me in my moving transition! What a blessing!
Business response:
Thank you for the kind words, Lisa. We're happy to hear how attentive and helpful Richard has been! Our team is here to serve you, so give us a call at (678) 290-6700 if you need any future assistance.
Richard was very helpful and gave us all information we needed. Thank you.
Business response:
Hi Jean, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, informative staff, so we are thrilled to hear that you had such a positive experience renting with Richard. Please give us a call at 888-storage if anything comes up!
Richard was very helpful today by assisting with storage sizes thats best for my things.
Business response:
Thanks, Marcella! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Richard was able to provide that for you! Please give us a call at 888-storage if anything comes up!
We had a very resourceful encounter with Mr Richard. He’s a nice and exceptionally professional man with great sense and knowledge of what he is supposed to do
Business response:
Thank you, Patrick, for recommending us! It's wonderful to hear you had a positive experience with Richard and that he was professional, knowledgeable, and nice to work with. We are here to assist you with any further storage needs! Give us a call at (678) 290-6700 if anything comes up!
The units were clean and location was good however no one was in office because there was no one to cover her lunch. I had to call and was given the wrong gate number repeatedly and the back gate doesn’t work for entry. The staff was nice when she returned from lunch but I had to wait for 45 minutes.
Business response:
Hi Carla Watts, thank you for your review! We're so happy to hear that your experience with the cleanliness of the units has been positive! We're glad our team was nice. Stop by our office if you need anything in the future!
There needs to be a maybe I’d recommend this place button. Richard was very nice and very helpful the entire time I was here (2 years). He keeps the building immaculate! He definitely provides excellent customer service. I will add that this is one of the more secure storage facilities in the area and that is a huge plus. However, I’m leaving after 2 years because the cost suddenly DOUBLED. For the first year and few months there was no increase. That was appreciated but I expected some increase over time. But what I... read more
Business response:
Hi Beckey, thank you for your review. We're glad Richard was very nice and very helpful the entire time you were here. We're committed to providing excellent customer service. We understand the frustration of rate increases. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We'd like to speak with you about your concerns. Please call us at 888-storage.
very nice staff ,addressed all my concerns
Business response:
Sandy, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!
Richard provides great customer service
Business response:
Thanks for the positive feedback, Richard! We are glad you had a great experience with Richard. Don't hesitate to reach out to us at 888-storage if you need anything!
Great customer service. Went out of their way to accommodate our need.
Business response:
Thank you for the kind words, Terence! We're committed to providing excellent customer service. We're glad our team went out of their way to accommodate your needs. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 801 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.