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Extra Space Storage
- Self Storage
- Louisville, KY
About this business
Location details
5420 Valley Station Rd, Louisville, KY, 40272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThe person who helped me was super nice, very knowledgeable about Extra Space Storage and very helpful!!
Business response:
Thank you for taking the time to share this! We're glad our team member's knowledge and helpfulness made a great impression, Betsy.
RecommendedGreat customer service!!!
Business response:
We are thrilled to hear about your great customer service experience, Jacqulyn! Your feedback means a lot to us.
RecommendedGreat experience. Came in for a quote for a unit. Danielle she was quick on showing me a unit and getting a quote.
Business response:
Thanks for the great feedback, Lamont! We're glad Danielle provided quick service and a helpful quote experience.
RecommendedThat if you want a friendly experience store here!
Business response:
We sincerely value your recommendation Danny! We're glad you experienced our friendly service and would suggest us to others.
RecommendedI want to say that Danielle was very nice and helped me with my needs in finding the right space and giving me the right price for the space I needed. She was amazing! Kind and helped me even though English isn't my first language and we had some trouble understanding each other, and she was super kind. I highly recommend her.
Business response:
We greatly appreciate your kind words about Danielle! She'll be thrilled to hear how helpful and patient she was during your visit. It's wonderful to know that she took the time to understand your storage needs and helped you find the right space at the right price. We're especially pleased to hear about her kindness and patience in working through any communication challenges - that's exactly the type of caring service we strive to provide to all our customers. Danielle truly is amazing, and your recommendation means so muc... read more
RecommendedDanielle is great. I went in upset and came out laughing. now that's excellent customer service!!
Business response:
Thank you for taking the time to share your positive feedback, Dean Wheat. We're glad Danielle could turn your experience around!
RecommendedI've been with extra space storage for over a year and in more than satisfied with the service. I will never go anywhere else Brian is great I recommend them to everyone.
Business response:
Thank you for being a loyal customer, Sommer! We think Brian is great too! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything!
RecommendedExtremely helpful and very professional
Business response:
Hi Tripp, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 937-2099 or stop by the office if you need anything!
Recommendedthey work with you and very friendly
Business response:
Hi Heather, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 937-2099 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 902 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.