This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Louisville, KY
About this business
Store your belongings at Extra Space Storage on 5420 Valley Station Rd in Louisville, KY today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tou... read more
Location details
5420 Valley Station Rd, Louisville, KY, 40272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedDanielle is great. I went in upset and came out laughing. now that's excellent customer service!!
Business response:
Thank you for taking the time to share your positive feedback, Dean Wheat. We're glad Danielle could turn your experience around!
I've been with extra space storage for over a year and in more than satisfied with the service. I will never go anywhere else Brian is great I recommend them to everyone.
Business response:
Thank you for being a loyal customer, Sommer! We think Brian is great too! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything!
Extremely helpful and very professional
Business response:
Hi Tripp, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 937-2099 or stop by the office if you need anything!
they work with you and very friendly
Business response:
Hi Heather, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (502) 937-2099 or stop by the office if you need anything!
Very fast service very informative made sure the size and location where correct fo my movers it couldn't have been easier to rent storage. The guy and the girl I spoke with with great!
Business response:
We think our team is great too! Thanks for the positive review, Gary. Feel free to stop by the office if you need anything!
Clean space , property clean also
Business response:
Hi Timmy, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the space and facility has been positive! Don't hesitate to reach out at 888-STORAGE if you need anything!
Working with this facility for the past 5 months has been great. Brian and his staff go out of their way to make sure the customer is taken care of and happy. This team is very professional with no limit to customer service. I appreciate all the advice they have provided to me!! Great job!!
Business response:
Hi Pamela, thank you for recommending us. We're glad Brian and our team go out of their way to make sure the customer is taken care of, happy, and very professional with no limit to customer service. Don’t hesitate to call us at 888-storage if you need anything.
Friendly…courteous…knowledgeable staff….answer all questions you may have…explaining contract etc. in such a manner it’s understandable and simple…clean…VERY PROFESSIONAL STAFF
Business response:
Hi Chuck, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
The site manager Brian was very helpful and polite. He explained the rental process to me so that I understood it. I definitely recommend the company.
Business response:
Thank you for the kind words, Kim. We're glad Brian was very helpful and polite! Our team is here to serve you, so give us a call at (502) 937-2099 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 746 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.