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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 5420 Valley Station Rd in Louisville, KY today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tou... read more

Location details

5420 Valley Station Rd, Louisville, KY, 40272, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9746 reviews
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Carmon Thompson Davis's profile image
Carmon Thompson Davis 
recommend  Recommended
2 years ago

The best customer service ever!! 

Business response:

Thank you for recommending us, Carmon! We're committed to providing excellent customer service. Stop by our office if you need anything in the future! 

Kimberly Kays Crain's profile image
Kimberly Kays Crain 
recommend  Recommended
2 years ago

Valley Station Rd - he was extremely helpful and professional. . He even stayed to help me when I showed up at closing time 😊 The rate was better than others in the area. I would recommend to others. 

Business response:

Thank you for the review, Kimberly! We pride ourselves on having a friendly, accommodating staff and are so happy our manager was able to assist you! Feel free to reach out at any time at 888-storage. 

Ash Ley's profile image
Ash Ley 
recommend  Recommended
3 years ago

Great customer service friendly, respectful 

Business response:

Thank you for the kind words, Ash! We're committed to providing excellent customer service and friendly, respectful staff. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Natalie Chasteen's profile image
Natalie Chasteen 
recommend  Recommended
3 years ago

Awesome customer service 👍 Highly Recommended !! 

Business response:

Thanks for the kind words, Natalie! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 937-2099 if you need anything. 

Kimberly Barton's profile image
Kimberly Barton 
recommend  Recommended
3 years ago

the nice lady name Shannon 

Rita Hart's profile image
Rita Hart 
recommend  Recommended
3 years ago

The attendant was very nice and friendly and was very helpful in helping me to determine what size building I would need. If there was something that I wanted and needed to know she answered all of my questions and made me feel very g y special. I would recommend extra space storage valley station to everyone 

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Rita! Please give us a call at 888-storage if you need further assistance with your storage needs. 

Kimberly Conlin's profile image
Kimberly Conlin 
recommend  Recommended
3 years ago

Very nice and pleasant to to deal with 

Business response:

Thank you for the feedback, Kimberly! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything! 

Leana Cox's profile image
Leana Cox 
recommend  Recommended
3 years ago

I Love Extra Space Storage very roomy friendly staff with two easy assess. 

Business response:

Thanks, Leana! We're pleased to hear you've had a positive experience throughout the rental process. If you ever need anything, feel free to stop by!  

Donna Hall's profile image
Donna Hall 
recommend  Recommended
4 years ago

Experienced and friendly manager; makes renting easy. 

Business response:

Thank you for the 5-star rating Donna! We’re grateful to have customers like you. Please let us know if you need any assistance or have any questions.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 746 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.