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Extra Space Storage
- Self Storage
- Louisville, KY
About this business
Location details
5420 Valley Station Rd, Louisville, KY, 40272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedVery fast service very informative made sure the size and location where correct fo my movers it couldn't have been easier to rent storage. The guy and the girl I spoke with with great!
Business response:
We think our team is great too! Thanks for the positive review, Gary. Feel free to stop by the office if you need anything!
RecommendedClean space , property clean also
Business response:
Hi Timmy, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the space and facility has been positive! Don't hesitate to reach out at 888-STORAGE if you need anything!
RecommendedWorking with this facility for the past 5 months has been great. Brian and his staff go out of their way to make sure the customer is taken care of and happy. This team is very professional with no limit to customer service. I appreciate all the advice they have provided to me!! Great job!!
Business response:
Hi Pamela, thank you for recommending us. We're glad Brian and our team go out of their way to make sure the customer is taken care of, happy, and very professional with no limit to customer service. Don’t hesitate to call us at 888-storage if you need anything.
RecommendedFriendly…courteous…knowledgeable staff….answer all questions you may have…explaining contract etc. in such a manner it’s understandable and simple…clean…VERY PROFESSIONAL STAFF
Business response:
Hi Chuck, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
RecommendedThe site manager Brian was very helpful and polite. He explained the rental process to me so that I understood it. I definitely recommend the company.
Business response:
Thank you for the kind words, Kim. We're glad Brian was very helpful and polite! Our team is here to serve you, so give us a call at (502) 937-2099 if you need any future assistance.
RecommendedThe best customer service ever!!
Business response:
Thank you for recommending us, Carmon! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
RecommendedValley Station Rd - he was extremely helpful and professional. . He even stayed to help me when I showed up at closing time 😊 The rate was better than others in the area. I would recommend to others.
Business response:
Thank you for the review, Kimberly! We pride ourselves on having a friendly, accommodating staff and are so happy our manager was able to assist you! Feel free to reach out at any time at 888-storage.
RecommendedGreat customer service friendly, respectful
Business response:
Thank you for the kind words, Ash! We're committed to providing excellent customer service and friendly, respectful staff. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedAwesome customer service 👍 Highly Recommended !!
Business response:
Thanks for the kind words, Natalie! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (502) 937-2099 if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 902 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.