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Extra Space Storage
- Self Storage
- Douglasville, GA
About this business
Location details
2376 Fairburn Rd, Douglasville, GA, 30135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Omg!!!!! GEGE the store manger is amazing!!!! She listens and takes her time with the customer. I can genuinely say GEGE go above and beyond to satisfy the customer!
Business response:
We appreciate the rating, Albert. We're happy Gege could meet your storage needs. Don't hesitate to reach out if you need anything!
Very disappointed! I've only been using this facility for TWO months and they decided that they needed to raise my rental rate from $226 to $297 a whole $71 upcharge. Why?!? The security is not the best. Several times I arrived at the location to see the doors were wide open. I guess that wouldn't bothered me so much if it were in a secured gated area, but it's not and anyone from the QT or the Car Wash or just any average Joe off the street could walk inside of the storage areas. There are no security grills at the to... read more
Business response:
Hi Rhonda. Thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities. From time to time, rates are reviewed to keep up with market conditions and the rising costs associated with providing clean, secure facilities. However, providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry to hear that your experience was negative, and we would li... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,232 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.