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Extra Space Storage - Douglasville, GA
- Self Storage
- Douglasville, GA
About this business
Store your belongings at Extra Space Storage on 2376 Fairburn Rd in Douglasville, GA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more
Location details
2376 Fairburn Rd, Douglasville, GA, 30135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Derek Muldrow was very helpful and extremely courteous and helping me set up my rental. The facility was extremely clean and my unit was easy to access! This will be my third time using extra space storage, and I hope it won’t be my last! Five Stars all around!!! Daniel Eddings"
Business response:
Daniel, we are so happy to hear that Derek could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or give us a call if there is anything else we can do for you.
Everything was perfect. The rep was not in the shop but gave a correct estimate of the time she would return. Connected and rented the storage unit and it was clean and just the right size. My explaination of what I was storing and the rep, Gege was on point with the correct size to show me and we were set. Knowledgable, friendly and kind.
Strongly agree on everything that was presented to me and they stand behind every word.
Gege is a pleasure to work with in the Douglasville area !
Third time I have used this location. I had two choices, being that convenience was a major factor, I chose Extra Space at first on looks of facility verses others and in the end, GG made it easy and stress free.
Customer service was great and the lady at the front desk helped the process even smoother by going above and beyond with answering all questions and move in process since I was moving from out of state.
Business response:
Eriya, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!
Good customer service except for not having a choice in insurance coverage or automated payments.
Business response:
Thank you for the kind words, Sonya! We're committed to providing excellent customer service. Securing your belongings is a top priority for us. For that reason, we require our customers to have some form of insurance to protect their belongings in case damage outside of our control occurs. We value you as a customer and are happy to discuss this with you in more detail. Give us a call at (678) 391-8735.
This was by far the best rental storage unit anyone can use customer service I love the fact that you can enter the unit from either side with your packing and unpacking that is such a plus
Business response:
Hello, Mary. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
Great Customer service. Gigi is very kind helpful
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,067 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.
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