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Extra Space Storage
- Self Storage
- Douglasville, GA
About this business
Location details
2376 Fairburn Rd, Douglasville, GA, 30135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
My wife Jailene and I enjoyed our experience. As the driver I don't like that you can only get here by making a U-turn, of course unless you're coming the other way.
Business response:
We are elated to hear that you and Jailene had a positive experience, Anthony! We understand the U-turn access issue and value your input.
The facility is decent and super duper clean, Aleesia is the only manager I recommend though.
Business response:
Thank you for your wonderful feedback, Jailene! We're glad you found our facility clean and appreciate your recommendation of Aleesia.
Store manager Gertrude was very personable and patient with assisting me on today. She made my visit to the storage a fast and easy process for me. Took a lot of stress out of the moving process for me.
Business response:
Hi Thomas, thank you for your review. We're glad Gertrude was very personable and patient with assisting you on today and made my visit to the storage a fast and easy process for you. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.
I purchased auction units here at this facility and it has always been a pleasure to work with Gege site manager here. She responds promptly and is very professional in helping her customers. Clean faculty.
Business response:
Hi James, thank you for your review. We're glad Gege responds promptly and is very professional in helping her customers. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.
Great service from Gertrude. Friendly fast service. Clean facility. Water provided. Professional service. I will recommend to family and friends.
Business response:
Thank you for the review, Pablo! We pride ourselves on having a friendly, accommodating staff and are so happy Gertrude was able to assist you!
I Extremely pleased with your Douglasville location store #8163, Ms. GeGe was very professional and informative. Clean facility
Business response:
Hi C, thank you for your review! We're so happy to hear that your experience with Ms. GeGe and the cleanliness of the facility has been positive! Feel free to call us if you need anything.
Gertrude was of great help today. From the minute I walked in, she had an amazing smile and attitude . Introduced herself in a professional way while still keeping the experience fun. She's not afraid of getting to know someone and makes one feel at ease. I highly recommend this storage unit, go check them out for quality and professionalism
Business response:
Thank you for the great rating, Peter. We are happy to hear Gertrude was welcoming, professional, and able to provide you with a positive rental experience. We are so grateful for your kind words. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Brittanie was great to work with. Very clean unit, with easy access. The paperwork took only a few minutes. Having moved 3 times in nine years, I have made use of storage facilities more than once. This was by far the best experience I've had. I you're looking for a clean storage space, great rate, and a friendly, competent staff, this is the place to go!
Great location and prices were reasonable. Keia, The Manager on Duty when I rented my space was extremely helpful, friendly, knowledgeable, and courteous! She made the whole experience of trying to locate a temporary storage location a true pleasure! Thanks to Extra Space Storage for an award winning employee!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,287 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.