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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 19500 Frederick Rd in Germantown, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

19500 Frederick Rd, Germantown, MD, 20876, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
5.01,203 reviews
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Luis Enrique Gonzalez Z.'s profile image
Luis Enrique Gonzalez Z. 
on Birdeye

3 years ago

I like the attention they gave me the price is comfortable I liked it thank you very much 

Business response:

Your rating means so much to us, Luis Enrique Gonzalez! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!   

Amani J.'s profile image
Amani J. 
on Birdeye

3 years ago

Great Location, & Staff, and pretty good (initial) Pricing! ... I've used "ExtraSpace Storage" before (years ago), & Why I'm a Repeat Customer! *I would certainly recommend them; as I've used other companies too, and their Price$ are very competitive (though I'm Not crazy about Price Increases after only Six months! ... thus my Rating; along with difficulty in finding an available flat bed cart.) **Overall, very Good experience thus far; of less than a month usage! ... very Clean & Secure environment!* 

Lamert T.'s profile image
Lamert T. 
on Birdeye

3 years ago

Easy access, close to my house 

abu s.'s profile image
abu s. 
on Birdeye

3 years ago

Extra space storage is the place to be. The staff are professional therefore i will not hesitate to recommend any friends and family members to this storage.  

Business response:

Thanks for the kind words, Abu! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 528-5126 if you need anything.  

Raymond R.'s profile image
Raymond R. 
on Birdeye

3 years ago

Sandy was wonderful and friendly!!! :)  

Business response:

Hi Raymond, thanks for leaving a rating! We’re glad Sandy was wonderful and friendly. Don't hesitate to reach out if you need anything!   

Mario R.'s profile image
Mario R. 
on Birdeye

3 years ago

Great price. Great location. Great employees even during the COVID situation.  

Business response:

Mario, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!  

Cesar R.'s profile image
Cesar R. 
on Birdeye

3 years ago

It is my first time that I rent a storage and I am very satisfied with the service that you have offered me 

Business response:

Hi Cesar, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 528-5126 or stop by the office if you need anything!  

Meredith P.'s profile image
Meredith P. 
on Birdeye

3 years ago

Customer service is a cut above! 

Business response:

Thank you for the kind words, Meredith! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!  

Kevinth N.'s profile image
Kevinth N. 
on Birdeye

3 years ago

Jonathan made this new process easy. I submitted the info online called me within a minute or two and stayed past closing time going all the offers available to me. I was truly impressed by the level of customer service offered by Jonathan.  

Business response:

Hi Kevinth, we're glad Jonathan made this new process easy. We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,203 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com