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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 3101 Tilfer St in Houston, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our fa... read more

Location details

3101 Tilfer St, Houston, TX, 77087, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9879 reviews
5
808
4
42
3
7
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0
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22 reviews have no rating
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Elena Perez's profile image
Elena Perez 
recommend  Recommended
2 years ago

Their was an issue with the new monthly payment and I reached out to the manager - Monica and she agreed that the new payment was a bit high and worked on getting the payment reduced. She went over and beyond to assist and I really appreciate her efforts to resolve this issue. I hope this organization recognizes and appreciates that they have a great employee working for them. 

Business response:

Hi Elena. Thank you for your feedback and for choosing Extra Space Storage. We really appreciate this thoughtful review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Monica. Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

Jerry Lee Sr.'s profile image
Jerry Lee Sr. 
recommend  Recommended
2 years ago

She was very polite and professional, and the units are very nice and clean. Thanks Extra Space Storage!👍🏽😊💯 

Business response:

Hi Jerry, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage if you have any questions or need assistance with your rental. 

Misti T.'s profile image
Misti T. 
on Birdeye

2 years ago

We have rented here for years, and this team is always so helpful and accommodating. Monica and her team are so polite and sincere.  

Juan Pablo Galvan's profile image
Juan Pablo Galvan 
recommend  Recommended
2 years ago

Great prices. Good service 

Business response:

Juan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help at 888-storage if you have any questions or need assistance with your rental. 

diamond d.'s profile image
diamond d. 
on Birdeye

2 years ago

The customer service was great which helped my last minute move. I appreciate the managers patients and attentiveness.  

STEPHANIE RENE S.'s profile image
STEPHANIE RENE S. 
on Birdeye

2 years ago

Great quick friendly service. 

Elmer Orellan R.'s profile image
Elmer Orellan R. 
on Birdeye

3 years ago

Very very satisfied 😊😊 

Vanessa M.'s profile image
Vanessa M. 
on Birdeye

3 years ago

Great prices for the storage units and love their security & hours. 

Business response:

Thank you for your kind words, Vanessa. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage. 

Gloria P.'s profile image
Gloria P. 
on Birdeye

3 years ago

I think the service is excellent however the atmosohere seems unsafe due to people inside storage area.not sure if they live there are if they are just hanging out.i would never go to this facility alone . i would not put anything of value inside. 

Business response:

Hi Gloria, we take security seriously at Extra Space Storage and want you to feel comfortable accessing your unit. Please feel free to contact us at (713) 641-1700 if you have any concerns while visiting your storage unit.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 879 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Thursday at 9:30 a.m.