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Extra Space Storage

4.9

About this business

Location details

11640 Jones Bridge Rd, Alpharetta, GA, 30005, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9645 reviews
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TraBria Williams's profile image
TraBria Williams 
recommend  Recommended
a year ago

Haley was great! I highly recommend!! 

Business response:

We're elated to hear that Haley provided great service! Thank you for recommending us. 

Oluwole Olaniyan's profile image
Oluwole Olaniyan 
recommend  Recommended
a year ago

Haley Taylor, the store manager at Extra Space Storage, is truly exceptional in every way. Her professionalism, attention to detail, and dedication to customer service make her stand out. Thanks Haley 

Business response:

We are thrilled to hear about your positive experience with Haley at our Extra Space Storage location. Thank you for taking the time to share your feedback. We want you to know that we are here to assist you with anything else that comes up at 888-storage! 

Curt Renshaw's profile image
Curt Renshaw 
recommend  Recommended
2 years ago

Great efficient service. Clean well lighted units. Easy access. Highly recommend 

Business response:

Hi Curt, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (770) 346-9799 or stop by the office if you need anything! 

Hiran Jayasekara's profile image
Hiran Jayasekara 
recommend  Recommended
2 years ago

Site manager was really helpful with the reservation process and answered all my questions and concerns with additional details since I made reservation from out of state... It looks like clean and safe place from other pictures and reviews... Will update later once I move my stuff to this place... 

Business response:

Thank you for the review, Hiran! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you and answer your questions! If you need anything, do not hesitate to reach out at 888-storage. 

Sonia Shokoohi's profile image
Sonia Shokoohi 
recommend  Recommended
2 years ago

Great customer service and best of all clean facility with ac or without and very secure never had any problems dropping off items at any time of day or late in the afternoon. 

Robert Kunis's profile image
Robert Kunis 
recommend  Recommended
2 years ago

We are very pleased with our storage facility. It is kept clean & secure. The on-site manager, Haley is very friendly and helpful. A great place for your storage needs. 

Business response:

Thank you for recommending us, Robert! Providing renters with clean and secure facilities is our top priority. We're glad Haley is very friendly and helpful. We're committed to being your go-to stop for all your local storage needs! Feel free to stop by the office if you need anything! 

Ernest Brooks's profile image
Ernest Brooks 
recommend  Recommended
3 years ago

Robert @ Extra Storage was great! Enjoyed the conversation and assistance with my storage unit rental. Thanks !! 

Business response:

Hi Ernest, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Robert! Please stop by the office or contact us at 888-storage if you have any questions! 

Ruth Mantooth's profile image
Ruth Mantooth 
recommend  Recommended
3 years ago

We have had a wonderful experience with Extra Space storage co. We originally rented a 10x10 to begin construction on our basement. After 6 months we realized we needed everything out for flooring and tile workers to complete the work. Robert was excellent at finding me a larger unit on same floor. Over the weekend my husband and I actually consolidated the small unit and our other belongings into the larger one. Within a few minutes paper work was complete for returning the smaller unit. The manager sent me a text and... read more

Business response:

We really appreciate you taking the time to share your experience with us, Ruth! Thank you for the great review. We're so happy to hear Robert was able to make your unit-transfer process hassle free! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future. 

Janice Lashley Walker's profile image
Janice Lashley Walker 
recommend  Recommended
4 years ago

After getting a tour of the facility I signed up for a space right away. It was so clean and secure and easy to access that I felt totally comfortable.The store was also very helpful and friendly! 

Business response:

Hi, Janice Lashley. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 645 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.