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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 578 Federal Rd in Brookfield, CT today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our... read more

Location details

578 Federal Rd, Brookfield, CT, 06804, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,112 reviews
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Albert Dammeyer's profile image
Albert Dammeyer 
recommend  Recommended
2 years ago

Clean facility. Convenient hours. 

Business response:

Hi Albert, thank you for your review! We're so happy to hear that your experience with the cleanliness and convenience of the facility has been positive! Stop by our office if you need assistance or have any questions.  

Diana Muriel's profile image
Diana Muriel 
recommend  Recommended
2 years ago

Nice place Great customer service Security Clean 

Business response:

Thank you for the kind words, Diana! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Daniel K Kuhn's profile image
Daniel K Kuhn 
recommend  Recommended
2 years ago

I have been a customer for the past year and I could not have been happier. Very strong customer service. 

Business response:

Thank you for the kind words, Dan! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!  

Timothy Hagan's profile image
Timothy Hagan 
recommend  Recommended
2 years ago

Always courteous. I rarely go to the unit but my interactions with those running the place are always positive. 

Business response:

Thanks for the awesome review, Timothy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can do anything else to help at 888-storage. 

Evelyn McCauley's profile image
Evelyn McCauley 
recommend  Recommended
2 years ago

Very happy with the service that Mark provided us getting set up and answering all our questions. He made us very comfortable that we are using your storage facilities. thank you again Mark for all your help. jim & Evelyn 

Business response:

Thank you for the recommendation, Evelyn. We're glad Mark was able to help answer all of your storage questions and put you at ease with storing! Thank you for choosing Extra Space Storage! Our team is here to serve you, so give us a call at (203) 775-7115 if you need any future assistance. 

Vicki Raikes's profile image
Vicki Raikes 
recommend  Recommended
2 years ago

The manager and assistant manager were friendly and accommodating for our storage needs. Very satisfied with my experience at the Brookfield location! 

Business response:

Hi Vicki, thank you for your review. We're glad our manager and assistant manager were friendly and accommodating. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Mike Speller's profile image
Mike Speller 
recommend  Recommended
3 years ago

Most self storage places take your money and run. My experience with BOTH Brookfield and New Milford has been different. The managers in both locations actually go around making sure doors are locked and secured. They actually care!!!!! Never again anywhere else!!!!!! 

Business response:

Mike, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

George E. Barbiero's profile image
George E. Barbiero 
recommend  Recommended
3 years ago

Excellent 5.0!!Chris was just terrific! Professional and personable. 

Business response:

Hello, George. Thank you for the feedback! We're so happy Chris could help. Call us at 888-storage if you have any questions or need assistance with your rental! 

Gary Ujustswim's profile image
Gary Ujustswim 
recommend  Recommended
3 years ago

security gate opens and closes quickly. friendly staff 

Business response:

Thank you, Gary. We appreciate your feedback and review. Please let us know if we can be of further assistance.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,112 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.