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Extra Space Storage

5.0

About this business

Location details

578 Federal Rd, Brookfield, CT, 06804, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
5.01,387 reviews
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Mike Speller's profile image
Mike Speller 
recommend  Recommended
4 years ago

Most self storage places take your money and run. My experience with BOTH Brookfield and New Milford has been different. The managers in both locations actually go around making sure doors are locked and secured. They actually care!!!!! Never again anywhere else!!!!!! 

Business response:

Mike, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

George E. Barbiero's profile image
George E. Barbiero 
recommend  Recommended
4 years ago

Excellent 5.0!!Chris was just terrific! Professional and personable. 

Business response:

Hello, George. Thank you for the feedback! We're so happy Chris could help. Call us at 888-storage if you have any questions or need assistance with your rental! 

Gary Ujustswim's profile image
Gary Ujustswim 
recommend  Recommended
4 years ago

security gate opens and closes quickly. friendly staff 

Business response:

Thank you, Gary. We appreciate your feedback and review. Please let us know if we can be of further assistance.  

Eveline Kubick's profile image
Eveline Kubick 
recommend  Recommended
6 years ago

Glad I have elected Extra Space Storage - great prices and sales manager very friendly and helpful. 

Business response:

Eveline, we are thrilled we have earned your business! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage. 

Amy Broadmeyer's profile image
Amy Broadmeyer 
recommend  Recommended
7 years ago
Bert Coleman's profile image
Bert Coleman 
7 years ago

Reporting this facility to the better business bureau for misleading information from their staff. One month free is a lie. I used the facility for one month with no compensation for the month not used. Was never advised or I would of used the free month. I could of used it. I'm going to see what my options are as well as talking to my credit card company. Very shady outfit. Beware 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,387 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.