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Extra Space Storage

4.9

About this business

Location details

425 Kalanianaole Ave, Hilo, HI, 96720, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9485 reviews
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Katherine Alohi Gronquist's profile image
Katherine Alohi Gronquist 
recommend  Recommended
a week ago

Excellent storage unit! Easy to access, friendly staff, and best prices in Hilo. Highly recommend! 

Business response:

Your positive feedback means everything! Thanks for recommending our easy access, friendly staff, and great Hilo prices. 

Mario Briones's profile image
Mario Briones 
recommend  Recommended
a week ago

I had a great experience here with the customer service. 

Business response:

We are utterly delighted to hear about your great customer service experience with us! 

Arnold Nobriga's profile image
Arnold Nobriga 
recommend  Recommended
6 months ago

Aswome place to storage great people to work with 

NK Renton's profile image
NK Renton 
recommend  Recommended
9 months ago

Outstanding customer service!! First of all the staff were super friendly. I only seen one person through out the process but she was very helpful. Smiling and helping customers really makes a difference. Cleanliness is one thing that i noticed when i was there and the place looks well organized. Accessing to the storage was easy, no problem getting in/out. Secure features are good as well. I would definitely come back and use it again. I only used it for a month and that’s was a win for me because it’s free for the first m... read more

Business response:

We're glad to hear about your outstanding experience at Extra Space Storage! Thank you for sharing your positive feedback. We're especially pleased that you found our staff friendly and helpful, and that you appreciated the cleanliness and organization of our facility. It's great to know that you found the storage unit spacious and the access process easy. We strive to provide a secure and convenient storage experience for all our customers, and we're happy we could meet your short-term storage needs. Thank you for choosing ... read more

Kalai Ku's profile image
Kalai Ku 
recommend  Recommended
10 months ago

Donna was awesome, Super Friendly Staff couldn’t have been happier with thier service… Much Mahalo Extra Space Hilo 🤙🏽🤙🏽🤙🏽 

Business response:

We're delighted to hear that Donna provided awesome service! Thank you for your review. 

Jill Rieta's profile image
Jill Rieta 
recommend  Recommended
11 months ago

Friendly and professioanl staff. Clean, secure with great rates! 

Business response:

We deeply respect your feedback. It's great that you were met with a clean and secure facility. 

Alyssa Patao's profile image
Alyssa Patao 
recommend  Recommended
11 months ago

Wonderful experience! Recommend:) 

Business response:

Thank you for your review, Alyssa! We appreciate your recommendation. 

Mari Nishioka's profile image
Mari Nishioka 
recommend  Recommended
11 months ago

Had a great experience with this company 

Melbrian Hiirayama's profile image
Melbrian Hiirayama 
recommend  Recommended
11 months ago

👍 Alyssa & Donna are great. Highly recommend! 

Business response:

Thanks for the recommendation, Melbrian! We're glad to hear that Alyssa & Donna provided great service. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 485 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.