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Jess was very helpful & nice!
Business response:
Thanks, Rebecca! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! We're always here to help with any of your storage needs at 888-storage.
Yes I actually have four units there prices are reasonable the only thing I don’t like is even though I rented two units on the same day I had to pay a separate administration fee for both of them😔
Business response:
Thank you for your feedback, Anastashia. We value you as a customer and will be sure to review your feedback internally about our sign-up cost. We are here to help. Please give us a call at 888-storage if anything comes up!
Easy to get to and from highway, employees are very nice, storage facility is clean.
Business response:
Thank you for the kind remarks, Chantay! We're so happy to hear we have your recommendation! It's great to know our team was friendly and our property was clean and easy to get to. We value you as a customer and are here to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!
Extra Space Storage gives you "peace of mind" for all your storage needs both inside and out! Efficient staff is a plus. Safe place is wonderful.
Business response:
Thanks for recommending us, Catherine. We're committed to being your go-to stop for all your local storage needs! We know that our customers value safe facilities and efficient staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Easy and quick rental process. Luis was extremely helpful. Vey clean facility.
Business response:
Thank you for the excellent rating, Harrison! We're happy Luis was able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!
Always room for improvement. Storage unit needed to be swept out.
Easy online setup, convenient and accessible
Great experience! It was very easy and quick to lease a storage unit over the phone. I first stopped in to take a look at the available units and was helped by Josh. Although the unit I had looked at was rented by the time I made a decision, the new unit was exactly as described by Arnold in terms of size, location, access, and cleanliness. Both Josh and Arnold were very professional and helped me obtain the best price. Having to enter a unique code both as I entered and exited the premises made it feel extra secure.
Business response:
Thank you so much for your kind words, Tanja. We really appreciate you taking the time to share your experience with us. We're glad Josh was able to help. Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us. Don’t hesitate to reach out at 888-STORAGE if you need anything.
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