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Extra Space Storage
- Self Storage
- Santa Fe, NM
About this business
Location details
900 W San Mateo Rd, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Went and looked at the place. New, large, clean. Prices change every 6 months, "and they never go down" according to the attendant. The climate controlled area was warm enough, but not nearly as warm as he said they kept it. (It felt about 60º at most and he said they kept it around 70º). I had such a bad experience with Go Store It that I'm dubious about these big national chains of self-storage companies.
Business response:
Your feedback is invaluable to us, and we sincerely thank you for taking the time to share your experience. We understand your concerns regarding the temperature in our climate-controlled area and the pricing structure. We appreciate you bringing these issues to our attention. Rest assured, we take all customer feedback seriously and will review our processes to ensure we're meeting our stated standards. Thank you again for reaching out and giving us the opportunity to address your concerns.
This place is very pleasant to walk in, feels safe and well maintained, the staff and manager are very friendly and professional. We were helped on the spot.
Business response:
Hi Maki, your kind words are appreciated! We make it a priority to provide safe, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team is very friendly and professional. Don't hesitate to reach out at 888-STORAGE if you need anything!
Wonderful experience using this location of Extra Space storage. Both Josh and Dennis are super helpful. The units are clean, the indoor units are climate controlled, and I feel safe being in there by myself. I highly recommend storing at this location.
I am so happy I chose this Extra Space Storage location for my short term storage needs. It is climate controlled, super clean and they had just the size unit I was looking for. But the best part of this experience has been the excellent customer service. The staff have answered all my questions and been so responsive to my requests. I highly recommend them to anyone looking for a clean and secure place to store their things.
Business response:
Thank you for your review, Leslie. It's wonderful to know you were met with a clean, climate-controlled facility with helpful staff. We are happy to have you store with us. Your recommendation means so much to us! As always, give us a call at 888-storage if you need anything.
I was super impressed with the patience, knowledge and professionalism conveyed by Store Manager, Alex Sinadinos at the San Mateo , Santa Fe location. Alex was friendly, thorough and answered all my questions with enthusiasm and detail. This type of experience is what makes customers happy and willing to return. Great job! I recommend this business and location to anyone.
Great place to store your things. staff is super helpful and polite.
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Catherine! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Easy access, always clean, nice people who work here (especially Alex) - would definitely recommend.
Business response:
Hi C., thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Alex and our team were very nice. Call us if you need anything.
Extra Space Storage on Calle Largo (between San Mateo and St. Michaels) is outstanding. I have had excellent experiences from the very beginning, the staff Alex and Chris are both super professional and helpful. I had an outdoor unit that was exceptionally clean and free of any kind of creature for varmint! Now I have an indoor climate controlled unit that is nothing less than awesome. The prices are market and you can count you and your stuff being safe and sound. Thank you Alex and Chris!
Business response:
Hi Mary, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Stop by the office if you need anything.
Highly recommend this place not only because of the cleanliness, convenience and maintenance of the facility but every experience we've had with the team from David the Store Manager to Melissa the Assistant Store Manager has been top notch. Customer service from both of them has been professional, prompt and friendly. David and Melissa go out of their way to service their clientele and deliver competitive storage pricing. Best storage facility and management team we've experienced in the storage business. Worth every penn... read more
Business response:
Thank you for choosing Extra Space, Regina! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Give us a call at (505) 466-9400 or stop by the office if you need anything! David, Melissa, and the rest of our team are happy to help answer any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 586 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.