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Extra Space Storage
- Self Storage
- Hickory, NC
About this business
Location details
733 10th Ave SE, Hickory, NC, 28602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Life Storage in Seffner Florida is the very best. 100% top notch customer service from the onsite Manager Pablo. We were scrambling to find an adequate storage facility to store our possessions in preparation for Hurricane Ian, and Pablo made this process extremely easy and accommodating. He was inundated with customers like ourselves, and maintained his excellent kind and professional attitude with all of us. This facility also is spotless clean. Thank you Pablo and Life Storage in Seffner Florida! 100% Satisfaction! You de... read more
**** Johnson Ferry Marietta GA. The cleanest, smoothest run storage operation I have seen in over 25 years.
Due to circumstances beyond my control, I had to move without a new address. I got rid of half my belongings, furniture, etc. and placed the rest in a 10X10 storage unit at what was then called Life Storage, now Extra Space Storage. This was in January of 2023. I'm sure I had an intro rate but it has continuously increased. Only once in 3 years did I get a notice of a pending increase. A couple of times prior I was able to negotiate a more reasonable rate, but one point it was up to $250/monthly. Now I have been paying $200 ... read more
What a scam. My rate nearly doubled after just 4 months. The website said web rate and inferred that was going to be my monthly rate. No asterisk or limited promo offer label during the sign up process. The *** does say rates will be adjusted from time to time. But nearly doubling the rate after 4 months is ridiculous. I called the customer service and was lectured about market costs with zero empathy and no help. On top of that I was called by the local staff a few weeks ago and crudely interrogated about one of their carts... read more
I was at my storage spaces yesterday and i was dealing with my moms health issues but the mgr accused me of having been in the facility for over 8hours and stealth camping. I was there for 1.5-2hrs. The mgr threatened to cancel my contract and have me trespassed. In addition for some reason its impossible to tell why but one of the 4 units are a month ahead and it still says I owe money but the office said I was up to date. The 1.2k per month for over a year should have provided more flexibility to work with my stuff longer ... read more
This place a scam! They start you out at a low rate and then they raise it continuously. I started out at $50 then 70 then 90 and past 4 months $130 all within a year. I will be moving out asap
I am submitting this complaint against Extra Space Storage at ************************************** to document my experience for other ************ a customer of over two years, my monthly rate increased from $78 to $147 and then to $247more than triple my original rate. When I attempted to negotiate, I was offered $220, still significantly higher than comparable units in the ******* 2025, when I contacted the facility about rate options, the manager, *******, stated I had previously spoken with a staff member named ******... read more
They have been nowen for calling My husband at work and almost getting him fired
Price doubled after only 3 months. Regardless of if it is a typical storage company scheme, it doesnt make it right. Nowhere else can a company double their rate after 3 months and not catch flak for it.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.1 star rating with 1,670 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.