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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 3318 Broadway in New York, NY today! Our large selection of storage units, drive up access, exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

3330 Broadway, New York, NY, 10031, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
5.0817 reviews
5
771
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28
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12 reviews have no rating
Nestor Uruchima's profile image
Nestor Uruchima 
recommend  Recommended
3 months ago

Alex fue lo mejor. Me dio buen ayuda 

Business response:

¡Gracias por los increíbles comentarios, Néstor! Trabajamos arduamente para cumplir con las expectativas de nuestros clientes, ¡y nos complace saber que Alex dio en el blanco para usted! No dude en pasar por la oficina o comuníquese con nosotros al (646) 561-9420 si necesita algo.  

Janice Vuong's profile image
Janice Vuong 
recommend  Recommended
4 months ago

I needed a secure and prompt place to store my items uptown and Tina was friendly, kind, and efficient at helping me select a unit! Thank you so much for the help and she gave me a peace of mind storing my items! 

Business response:

Thank you for your kind words, Janice. Security is our top priority and we appreciate that you have trusted us with your belongings! We want you to know that we are here to assist you with any further storage needs at 888-storage!  

Maddie Balbi's profile image
Maddie Balbi 
recommend  Recommended
4 months ago

Alex is great. He was EXTREMELY helpful. 

Business response:

Thank you for the kind words, Maddie. We're glad our manager Alex was able to help! Our team is here to serve you, so give us a call at (646) 561-9420 if you need any future assistance.  

Lucero Acevedo's profile image
Lucero Acevedo 
recommend  Recommended
5 months ago

Alex was great thank you for all your help explaining the process 😀 

Business response:

Hi Lucero, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please email us at customerservice@extraspace.com if you need anything!  

Lilly Estrella's profile image
Lilly Estrella 
recommend  Recommended
6 months ago

The staff here is amazing. Helpful to the MAX!! 

Business response:

Hello Lilly, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (646) 561-9420 if you need anything.  

Urban Hippie's profile image
Urban Hippie 
recommend  Recommended
6 months ago

Alex was super helpful and knowledgeable. Although I didn’t rent here (only because they didn’t have the space I needed) he even checked other locations nearby for me. 

Business response:

Thank you, Urban. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.  

Shooter McCanon's profile image
Shooter McCanon 
recommend  Recommended
6 months ago

Alex was such an amazing help. He made sure I understood every aspect of my lease when I completed my rental with him! Thank you Alex!!!! 

Business response:

Thanks, Shooter! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!  

Jennifer Baez's profile image
Jennifer Baez 
recommend  Recommended
7 months ago

Mr Alex is always sweeping the building and cleaning units. Is he the only one that works in this building? If so he should get a raise as he IS ALWAYS ON THE GO! Thank you for keeping things clean and keep up the good work 😊 

Business response:

Thank you for the kind words, Jennifer. We're glad Alex has been great at keeping our property clean and well-kept! Our team is here to serve you, so give us a call at (646) 561-9420 if you need any future assistance.  

Kenneth Pagan's profile image
Kenneth Pagan 
recommend  Recommended
7 months ago

I work close so I stopped by this Extraspace storage to ask some questions about pricing.Alex was very informative and polite! 

Business response:

Hi Kenneth, Thank you for taking the time to leave your feedback! We pride ourselves on having a polite, informative staff, so we are thrilled to hear that you had such a positive experience renting with Alex. Please give us a call at 888-storage if anything comes up!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 817 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Friday at 9:30 a.m.