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Extra Space Storage
- Self Storage
- Baltimore, MD
About this business
Store your belongings at Extra Space Storage on 3634 Falls Rd in Baltimore, MD today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tou... read more
Location details
3634 Falls Rd, Baltimore, MD, 21211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (675)
I am very happy with my experience with Extra Space Storage on Falls Road. The manager, Gloria, gave me a tour of the facility and was very helpful and welcoming.
Business response:
Hi Jem, thank you for your review. We're glad Gloria gave you a tour of the facility and was very helpful and welcoming. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
RecommendedGood experience. Gloria was very polite and informative.
Business response:
Hello Becky, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs. Please reach out to our office at (410) 662-6464 if you need anything.
Ms. Gloria is so sweet every time I call she go above an beyond love there business
Business response:
Thank you for the kind words, Quetta. We're glad Gloria has been sweet and that she went above and beyond to meet your storage needs! Our team is here to serve you, so give us a call at (410) 662-6464 if you need any future assistance.
Both property managers were very kind and helpful also very professional!
Business response:
Thank you for the kind words, Alexus. It's great to know our team has been kind, helpful, and professional to work with! Our team is here to serve you, so give us a call at (410) 662-6464 if you need any future assistance.
Muy servicio muy rápido lo recomiendo
Business response:
Hola Yennifer, ¡muchas gracias por tu reseña! ¡Estamos encantados de saber que su experiencia fue positiva y siempre estamos aquí para ayudarlo con sus necesidades de almacenamiento! ¡Llámanos al (410) 662-6464 o pasa por la oficina si necesitas algo!
Have you looking for the best customer service in the world... A nice clean environment... And one of the best neighborhoods Baltimore has to offer store at this place ask for the queen Gloria..�
Business response:
Thank you for recommending us, Donte! We're committed to providing excellent customer service and a nice clean environment. Please stop by the office or contact us at 888-storage if you have any questions!
it was very easy to rent customer service was great the young lady that waited on me was very professional the place was very clean and yes I would recommend extra storage to my friends and family thank you for your services
Business response:
Thank you for the kind words, Vernice! We're committed to providing excellent customer service. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Gloria made the rental process easy and enjoyable. She was friendly and knowledgeable. 🙂
Business response:
Hello, John. Thank you for the 5-star review! We're so happy Gloria could help. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
Gloria was really personable. She was very friendly and patient and her service is always over the top. she has excellent customer service
Business response:
Thank you for recommending us, Eric. We're glad Gloria was really personable, very friendly, and patient. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 692 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.