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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Location details
9300 Brodie Ln, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedExcellent customer service
Business response:
Thank you for your review, Belinda! We're glad to hear you had an excellent experience with our customer service at Extra Space Storage.
RecommendedFacility is clean and user friendly.
Business response:
We are glad to hear our facility is clean and user friendly. Thanks for sharing, Maggie!
RecommendedSlater at Extra Space Storage on Brodie is the best! He’s super friendly and got us the perfect unit and made it so easy for us to move right in! I would definitely recommend extra space!
Business response:
We are delighted to hear Slater provided excellent service! Thank you for recommending Extra Space Storage, Jodi!
RecommendedThey have went above and beyond to make sure i could access my pod when I need to. They have made the dumpster available to me for getting rid of old items. They call back asap.
Business response:
We sincerely value your feedback about pod access, dumpster availability, and our quick callbacks. Your experience matters to us.
RecommendedExtremely simple setup online. I was able to rent my unit, access it and start unpacking without ever needing to speak with a company representative. After I’d moved in, I got a call from the local rep, who was very kind and helpful.
Business response:
Your review is appreciated. We're glad to hear you had a seamless experience setting up your storage unit online. Thank you for sharing your feedback.
RecommendedA big shout out to District Team lead Slater Wolf for all his help from start to finish making the process seemless Thank you!
Business response:
We are delighted to hear about Slater Wolf's excellent service! Thanks for recognizing his seamless support throughout your experience.
RecommendedVery clean units. Slater has been very helpful and responsive
Business response:
Thanks for sharing your experience, Tami. We're glad to hear your feedback about the clean units and helpful service provided by Slater.
RecommendedHad a super easy experience. Had to find a new storage unit last minute but communication wit the manager made it a breeze. Have not had any issues with the climate control and happy to have the gated security!
Business response:
Your positive feedback is greatly appreciated! We are thrilled to hear about your easy experience and satisfaction with our climate control and gated security. Thank you for sharing your experience with us.
RecommendedHad a fantastic experience at Extra Space Storage thanks to Slater! He was incredibly helpful, knowledgeable, and patient in answering all my questions and providing detailed information about the options available. His friendly and professional approach made the visit so much easier and stress-free. Slater’s exceptional customer service truly stands out! Highly recommend reaching out to them if you’re considering storage solutions!
Business response:
We are absolutely thrilled to hear about your fantastic experience at Extra Space Storage with Slater! Thank you for sharing your positive feedback. It's wonderful to know that Slater was incredibly helpful, knowledgeable, and patient in answering all your questions and providing detailed information about the available options. We're glad that his friendly and professional approach made your visit easier and stress-free. We truly appreciate your recommendation and are delighted that Slater's exceptional customer service sto... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 553 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.