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Extra Space Storage

4.9

About this business

Location details

1928 London Ave, Lincoln Park, MI, 48146, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,902 reviews
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Harmoni P.'s profile image
Harmoni P. 
4 years ago

I originally rated them 5 stars because their employees were so kind and they had great prices. After 2 years with them they have slowly raised my monthly rate to an astronomical price. For a 10x10 unit they are now charging me $231 per MONTH (started at $80). I am a single mom and cannot afford this. I will be moving out asap and finding a storage facility that isn't money hungry and trying to slowly wring customers out to dry. I am signed up for auto-pay and their system has repeatedly not taken the money out on time and t... read more

Business response:

Hi Harmoni, thank you for the feedback. We are sorry to hear that you are unhappy. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We would be more than happy to look into your rental rate wit... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,902 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.