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Extra Space Storage
- Self Storage
- Towson, MD
About this business
Get Up To One Month Free & 15% Savings! Store your belongings at Extra Space Storage on 1 E Joppa Rd in Towson, MD today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, personal access hour and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a t... read more
Location details
1 E Joppa Rd, Ste 200, Towson, MD, 21286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedLynne and Jordan were both so helpful and friendly! I couldn't have asked for a better, more smooth experience.
Business response:
Thank you for the review, Kelly! We pride ourselves on having a friendly, accommodating staff and are so happy Lynne and Jordan were able to assist you! We're always here to help at 888-storage.
Lynn and Jordan are the best! The renting process was seamless, and the facility is spotless.
Business response:
Thank you for taking the time to leave your feedback, Rachael! We're so happy to hear Lynn and Jordan were able to make your rental process seamless! Give us a call at (410) 828-4511 if you need any future assistance.
Great experience! Lynn and Jordan are very knowledgeable and professional.
Business response:
Hi Peggy Hanna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lynn and Jordan! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
excellent location, great value, suited my needs and staff is very accommodating
Business response:
Thank you for the review, Andrea! We pride ourselves on having an accommodating staff and are so happy they were able to assist you! If you ever need anything, feel free to stop by.
Very friendly staff that is extremely helpful. Very clean facility and it has a sense of security so your belongings are safe. We highly recommend this facility if you are moving and need a rental space for a few months.
Business response:
Hi Bob, thank you for recommending us. We're glad our team was very friendly and extremely helpful. Providing renters with clean and secure facilities is our top priority. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
The great service of the representative
Business response:
Thank you for your feedback, Arlah. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions!
I had to use the the store space for longer than expected. My main contact person was Jordon. He went out of his way to be helpful from making initial contact until I left the unit. He also called me by by name which is unusual in this day and age. The units were clean when I moved in, and were very climate controlled. The only thing that could be better is more parking spaces. Sometimes larger moving trucks and vehicles need more than one space. Altogether, great experience.
Business response:
Hi Roxanne, thank you for recommending us. We're glad Jordon went out of his way to be helpful from making initial contact until you left the unit and also called you by name. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Lynne was so helpful with an out of the ordinary situation. Quick follow up. Great experience!
Business response:
Thank you for the excellent rating, Karen! We're happy Lynne was able to provide a smooth rental experience. Feel free to stop by the office if you need anything!
Jordin was very helpful & personable. He showed me the unit before completing my paperwork, and the process was very fast! I do want to note that there is a $11 insurance fee that I was unaware of prior to reserving a unit. That’s just something to keep in mind. All in all, my experience was great !
Business response:
Dierra, Thank you so much for taking the time to recommend us! We are thrilled to hear you had a positive experience when renting a unit with Jordin and that he even walked out to show you your space before completing the rental. It's so great to hear he was helpful and personable. Securing your belongings is a top priority for us. For that reason, we recommend our customers to have some form of insurance to protect their belongings in case damage outside of our control occurs. We value you as a customer and are happy to dis... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,128 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.